BPRO Customer Experience Summit 2026
The BPRO Customer Experience (CX) Summit 2026 is scheduled to take place from May 5 to May 7, 2026, in Cartagena, Bolivar, Colombia. Organized by the Asociación Colombiana de BPO (BPrO), this edition marks the event's 25th anniversary and is themed "The Age of Intelligence CX".
The summit is recognized as the largest and most important customer experience event in Latin America. It focuses on the intersection of technology, data analytics, and innovation to redefine how organizations manage customer relationships.
The program features international keynote speakers and industry experts sharing insights on artificial intelligence (AI), digital trust, and service excellence.
Tickets and sponsorship information are available through the official CX Summit website. Registered attendees may also access exclusive rates at the Hotel Hilton Cartagena.
Would you like more information on the specific registration tiers or the daily agenda for the summit?