Customer Service Essentials – 1-Day Interactive...
The Customer Service Essentials – 1-Day Interactive Workshop is scheduled to take place in Barrie, ON, on Wednesday, April 8, 2026. This intensive, in-person training is designed to help professionals develop foundational skills to build and maintain strong customer relationships.
The workshop uses an interactive approach involving role-playing, group discussions, and case studies to ensure practical application of skills. Participants will learn how to:
Event Details
Description & Learning Objectives
What’s Included
Adopt a confident, consistent approach to ensure high-quality service.
Apply best-practice communication techniques to better connect with customers.
Create customer loyalty by choosing techniques that exceed expectations.
Handle customer problems positively and constructively, including managing difficult situations.