Restaurant Team Member (Based in Dubai)

Purpose of the role:

The Team Member is under the direct supervision of the Restaurant Manager. S/he will be responsible for providing excellent customer service to customers in a very professional way.

Key Areas of Responsibilities:
• Provide the customers with fast, friendly, courteous, and efficient service.
• Inform the customers of daily specials.
• Greet and take the orders from customers.
• Present menus to customer and answers questions about menu items, making recommendations upon request.
• Explain how various menus are prepared, describing ingredients and cooking methods.
• Write customer’s food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
• Serve food and beverages accurately as per customers’ order.
• Prepare itemized checks and accept payments as and when required.
• Prepare tables for meals.
• Collect the payments by cash, credit cards or debit cards.
• Count money in cash drawers at the beginning of shifts to ensure that mounts are correct and there is adequate change.
• Maintain a clean and orderly all FOH areas including outside seating area.
• Maintain cleanliness and replenish items of display chiller.
• Prepare hot drinks as per customer’s order.
• Regularly check coffee quality.
• Clean coffee machine and its parts regularly.

Professional Requirements:

· Minimum of a High School/Equivalent

· Must demonstrate good moral fitness and ethical standards.

· Must possess knowledge of principles and processes for providing customer and personal services.

· Ability to act on own initiative and handle stress well.

· Skilled in taking orders and relaying to kitchen and bar staff.

· Thorough understanding of preparing and serving specialty foods at patrons’ tables.

· Hands-on experience in setting tables, setting place, and placing decorations.

· Excellent skills and knowledge in maintaining cleanliness and personal hygiene standards.

Interpersonal Requirements:

· Proven ability to communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper accountability for orders and funds.

· Substantial knowledge of accepting credit card payments and working point of sale registers to accurately secure payment and funds control.

· Exceptional verbal communication skills.

· Dedicated and meticulous—high level of accurateness and attention to detail.

· Minimum intermediate command of English.

N.B: No accommodation would be available. The budgeted salary is not negotiable.

Job Types: Full-time, Permanent

Pay: AED2,500.00 per month

Ability to commute/relocate:
• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
• No accommodation would be provided. The budgeted salary is not negotiable. Are you willing to accept the package?

Experience:
• Restaurant Cashier u=cum Waiter: 2 years (Required)

Work Location: In person