Housekeeping Supervisor

Housekeeping Supervisor


Company
Accor
Location
Sydney, New South Wales, Australia
Job Type
Full-time
Posted
27 days ago
Via
via LinkedIn
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Job Description
Company DescriptionDiscover Sofitel Sydney Wentworth – Where Heritage Meets Modern LuxurySofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.Job DescriptionAre you organised, proactive, and passionate about delivering a flawless guest experience? We’re looking for a Housekeeping Supervisor to lead our team.What You’ll DoPlan and organise cleaning schedules to keep things running smoothlyLead team briefings and prepare daily work listsMake sure all housekeeping staff arrive on time and are ready to workKeep the team updated on room status changesHelp manage staff reviews, supplies, and equipmentInspect guest rooms, public areas, and staff areas dailyEnsure rooms and amenities meet high standardsCheck rooms and hallways, fix any issues, and release rooms to Front OfficeManage stock, lost property, and guest enquiriesFollow instructions from the Executive Housekeeper and report any issuesKeep storage areas stocked and organisedAssist with other housekeeping tasks as neededQualificationsExperience in a housekeeping roleStrong organisational and leadership skillsDetail-oriented with a commitment to high standardsExcellent communication and team management abilitiesProfessional, proactive, and guest-focused mindsetAdditional InformationWhy Join Sofitel Sydney Wentworth?We Value Our People And OfferGlobal discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwideGenerous leave entitlements, including birthday leave and up to 12 weeks parental leave30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth BarCareer development opportunities within a globally recognised luxury hospitality brandOngoing learning and development, working alongside industry leadersOnsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parkingA complimentary hotel stay package to celebrate your work anniversaryFree 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!Our commitment to Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note that full working rights in Australia are required for this role.

Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum hourly rate for packing jobs in Australian warehouses as of 1 July 2026?
As per the Fair Work Ombudsman, the national minimum wage for packing roles under the Storage Services and Wholesale Award is AU$25.10 per hour from 1 July 2026. Casual packing employees receive an additional 25% loading, bringing the rate to AU$31.38 per hour with no less than four hours paid per shift. Overtime applies at 1.5 times the rate after 38 ordinary hours per week.
Q Which visa allows international applicants to take packing jobs in Australia for up to 12 months in 2026?
As per the Department of Home Affairs, holders of Working Holiday visa (subclass 417) or Work and Holiday visa (subclass 462) can perform packing work in warehouses or farms for up to 12 months. Applicants must be aged 18-35 from eligible countries and obtain the visa before starting any paid packing shifts. Extensions to 24 months are possible only after completing 88 days of specified regional work.
Q What education or experience is required to qualify for entry-level packing jobs in Australia?
As per the Fair Work Ombudsman, no formal education or prior experience is mandated for entry-level packing positions under the Storage Services and Wholesale Award. Employers may require basic numeracy and the ability to lift 20 kg repeatedly, with on-the-job training provided within the first shift. A valid White Card for construction sites is needed only if packing occurs in building supply warehouses.
Q What documents are needed to apply for packing jobs through official Australian channels in 2026?
As per the Department of Home Affairs, applicants must provide a valid passport, tax file number issued by the ATO, and proof of right to work such as a visa grant notice. For packing roles, a resume listing any warehouse experience and contact details for two referees are standard, with applications submitted directly via employer portals or the Fair Work job board. No labour hire licence is required from the worker but must be held by the agency.
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