Operations Supervisor (Process Assistant), Outbound - Day Shift

Operations Supervisor (Process Assistant), Outbound - Day Shift


Company
Amazon
Location
Dandenong South, Victoria, Australia
Job Type
Full-time
Posted
4 days ago
Via
via LinkedIn
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Job Description
DescriptionWe’re seeking for an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong on a Wednesday to Saturday day shift.The Process Assistant will support the Area Manager, and will hold responsibilities specific to receive, stow, pick, pack or ship.Key Job Responsibilities Support and work in other departments as required, Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, Providing coverage for Area Managers, Providing policy follow-up, attendance tracking (duties do not extend to discipline), Tracking and reporting of ATS/labor hours, Assisting the floor as an associate resource, training associates and verifying SOP compliance, Ensuring successful area performance, through tracking, reporting and feedback of associate performance, Participating in Operational Excellence initiatives in some capacity, Fully understanding workflow and daily production goals, Assisting in keeping work area clean and organised, Identifying and addressing safety hazards within the work area, Coaching associates to work safely at all times Referring all job injuries immediately to area manager.Basic Qualifications Previous experience leading teams Experience working within a similar field (manufacturing/distribution/warehousing/large retail) Excellent written and verbal communication and interpersonal skills to coach, train and assist team members Availability to work 38 hours+/week, and overtime as required Experience working with computers and Microsoft Office (Outlook, Word, Excel)Preferred Qualifications Leadership experience directly managing others Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation Experience with performance metrics and lean process improvementAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Commercial Services Pty LtdJob ID: A10393589

Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum hourly rate for packing jobs in Australian warehouses as of 1 July 2026?
As per the Fair Work Ombudsman, the national minimum wage for packing roles under the Storage Services and Wholesale Award is AU$25.10 per hour from 1 July 2026. Casual packing employees receive an additional 25% loading, bringing the rate to AU$31.38 per hour with no less than four hours paid per shift. Overtime applies at 1.5 times the rate after 38 ordinary hours per week.
Q Which visa allows international applicants to take packing jobs in Australia for up to 12 months in 2026?
As per the Department of Home Affairs, holders of Working Holiday visa (subclass 417) or Work and Holiday visa (subclass 462) can perform packing work in warehouses or farms for up to 12 months. Applicants must be aged 18-35 from eligible countries and obtain the visa before starting any paid packing shifts. Extensions to 24 months are possible only after completing 88 days of specified regional work.
Q What education or experience is required to qualify for entry-level packing jobs in Australia?
As per the Fair Work Ombudsman, no formal education or prior experience is mandated for entry-level packing positions under the Storage Services and Wholesale Award. Employers may require basic numeracy and the ability to lift 20 kg repeatedly, with on-the-job training provided within the first shift. A valid White Card for construction sites is needed only if packing occurs in building supply warehouses.
Q What documents are needed to apply for packing jobs through official Australian channels in 2026?
As per the Department of Home Affairs, applicants must provide a valid passport, tax file number issued by the ATO, and proof of right to work such as a visa grant notice. For packing roles, a resume listing any warehouse experience and contact details for two referees are standard, with applications submitted directly via employer portals or the Fair Work job board. No labour hire licence is required from the worker but must be held by the agency.
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