RBC West Desk - Part Time Security Guard (1400-2000)
Company
Paladin Security Group Ltd
Location
Toronto, ON
Job Type
Full-time
Posted
3 days ago
Via
via LinkedIn
Job Description
Overview Job Skills / Requirements
Position: West Desk
Status: Full Time
Hours: Monday-Friday 1400-2000
Pay Rate: $19.10
Posting Date: April 23 2026
Internal Closing Date: April 30 2026
External Closing Date: May 7 2026
Job Description
The West Desk role is responsible for maintaining a safe, welcoming, and customer-focused environment for tenants, guests, visitors, and employees. The role involves highly visible patrols, proactive engagement with visitors, providing directions and assistance, and supporting guest and tenant services teams. The position also supports health and safety programs, sustainability initiatives, traffic control, and secure access to restricted areas, requiring regular walking, standing, and basic computer record keeping.
Job Duties
• Job duties for this position fall into the two broad and overlapping categories of:
• Providing exceptional service in order to enhance customer experience; and
• Ensuring compliance with the standards, rules and regulations at the Property.
• Be proactive in helping everyone have an outstanding customer experience at the Property;
• Perform highly visible patrols of assigned patrol areas/zones (by foot, bicycle, vehicle) and positively engage with tenants, guests, visitors and employees on an ongoing basis;
• Approach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance;
• Work closely with the Manager's other departments at the Property, especially the guest services and tenant services departments, to provide customer service support to tenants, guests, visitors and employees;
• Maintain a strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property;
• Assist visitors, guests and tenants' employees with specific problems, such as safety concerns, requests for directions, escorts, assistance with packages, misplaced vehicles, etc.;
• Enforce the rules and regulations at the Property in a fair and responsible manner;
• Support of the Managers Joint Health & Safety Committee and program to ensure occupational safety is prioritized and effectively practiced throughout all areas of property operations;
• Report and follow up on hazards and/or deficiencies identified during the course of duty;
• Observe and report criminal activity to the police and assist the police upon their arrival and during their attendance at the Property;
• Assist tenants/merchants respond to crimes that have occurred at the Property and ensure appropriate law enforcement authorities are summoned;
• Respond to medical emergencies and provide First Aid, CPR or AED support as necessary until medical professionals arrive;
• Prepare written reports using the Manager's standard report-writing program;
• Deal with trespassers and unauthorized persons found on the Property in a fair and safe manner;
• Remain prepared to respond to crime, disturbances and emergency situations as per training and procedure;
• Facilitate access to restricted areas for authorized persons; and
• Control vehicle traffic on the Property.
• Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending and use of basic motor skills; and
• Regular keyboarding and record keeping in written logs required.
• Support and promote Manager's Green@Work and Joint Health & Safety program initiatives;
• Close and secure doors to prevent heat loss during colder seasons
Requirements
• Basic computer (keyboarding) skills are required;
• Legally eligible to work in Canada
• Knowledge of applicable federal, provincial and municipal legislation and regulations required; and
• Valid driver's license is required.
Why choose Paladin?
• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Get paid your way with flexible daily pay options.
Education Requirements (All)
High School Diploma/GED
Additional Information / Benefits
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
Position: West Desk
Status: Full Time
Hours: Monday-Friday 1400-2000
Pay Rate: $19.10
Posting Date: April 23 2026
Internal Closing Date: April 30 2026
External Closing Date: May 7 2026
Job Description
The West Desk role is responsible for maintaining a safe, welcoming, and customer-focused environment for tenants, guests, visitors, and employees. The role involves highly visible patrols, proactive engagement with visitors, providing directions and assistance, and supporting guest and tenant services teams. The position also supports health and safety programs, sustainability initiatives, traffic control, and secure access to restricted areas, requiring regular walking, standing, and basic computer record keeping.
Job Duties
• Job duties for this position fall into the two broad and overlapping categories of:
• Providing exceptional service in order to enhance customer experience; and
• Ensuring compliance with the standards, rules and regulations at the Property.
• Be proactive in helping everyone have an outstanding customer experience at the Property;
• Perform highly visible patrols of assigned patrol areas/zones (by foot, bicycle, vehicle) and positively engage with tenants, guests, visitors and employees on an ongoing basis;
• Approach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance;
• Work closely with the Manager's other departments at the Property, especially the guest services and tenant services departments, to provide customer service support to tenants, guests, visitors and employees;
• Maintain a strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property;
• Assist visitors, guests and tenants' employees with specific problems, such as safety concerns, requests for directions, escorts, assistance with packages, misplaced vehicles, etc.;
• Enforce the rules and regulations at the Property in a fair and responsible manner;
• Support of the Managers Joint Health & Safety Committee and program to ensure occupational safety is prioritized and effectively practiced throughout all areas of property operations;
• Report and follow up on hazards and/or deficiencies identified during the course of duty;
• Observe and report criminal activity to the police and assist the police upon their arrival and during their attendance at the Property;
• Assist tenants/merchants respond to crimes that have occurred at the Property and ensure appropriate law enforcement authorities are summoned;
• Respond to medical emergencies and provide First Aid, CPR or AED support as necessary until medical professionals arrive;
• Prepare written reports using the Manager's standard report-writing program;
• Deal with trespassers and unauthorized persons found on the Property in a fair and safe manner;
• Remain prepared to respond to crime, disturbances and emergency situations as per training and procedure;
• Facilitate access to restricted areas for authorized persons; and
• Control vehicle traffic on the Property.
• Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending and use of basic motor skills; and
• Regular keyboarding and record keeping in written logs required.
• Support and promote Manager's Green@Work and Joint Health & Safety program initiatives;
• Close and secure doors to prevent heat loss during colder seasons
Requirements
• Basic computer (keyboarding) skills are required;
• Legally eligible to work in Canada
• Knowledge of applicable federal, provincial and municipal legislation and regulations required; and
• Valid driver's license is required.
Why choose Paladin?
• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Get paid your way with flexible daily pay options.
Education Requirements (All)
High School Diploma/GED
Additional Information / Benefits
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the exact minimum hourly wage for cleaning staff in Ontario as of January 2026?
As per Employment and Social Development Canada, the minimum wage for cleaning staff in Ontario is $18.75 per hour as of January 1 2026. Overtime pay at 1.5 times the rate applies after 44 hours in a work week. Employers must also provide at least 2 weeks of paid vacation after 12 months of employment.
Do I need a Labour Market Impact Assessment to get a work permit for cleaning staff jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, most cleaning staff positions require a positive Labour Market Impact Assessment before applying for a work permit in 2026. The permit processing fee is $155 and must be paid before submission. Temporary foreign workers in this role are limited to 24 months per permit with possible extensions.
What education and experience are required to qualify for cleaning staff jobs in Canada?
As per Employment and Social Development Canada, cleaning staff jobs require no formal education but at least 6 months of paid experience in commercial or residential cleaning. Applicants must be at least 18 years old and pass a basic criminal record check. No certifications are mandatory for entry-level roles.
Which documents are mandatory when applying for cleaning staff positions on a work permit in Canada?
As per Immigration, Refugees and Citizenship Canada, applicants need a valid passport, work permit, LMIA copy, and SIN number to apply for cleaning staff jobs in 2026. A resume showing 6 months experience and two references from previous employers are also required by most employers. All documents must be submitted in PDF format during the online application.
