Customer Service Security Guard

Customer Service Security Guard


Company
GardaWorld
Location
Calgary, AB
Job Type
Full-time and Part-time
Posted
2 days ago
Via
via GardaWorld Careers - GardaWorld Security

Job Description
Ready to suit up as a Customer Service Security Guard

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Customer Service Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you?
β€’ Hourly Wage of $20
β€’ We will invest in you, covering the costs of continuing education through GardaWorld Academy
β€’ Flexible schedules with various shifts available
β€’ Career growth opportunities at GardaWorld
β€’ Full-time & part-time opportunities
β€’ Uniform provided at no cost

Responsibilities for Customer Service Security Guard
β€’ Customer service duties like welcome, check identification, and guide visitors
β€’ Manage access control
β€’ Conduct foot patrols to identify potential risks
β€’ Inspect security equipment and report any maintenance needs
β€’ Perform computer tasks
β€’ Address incidents, provide first aid, and coordinate with emergency teams
β€’ Write incident reports and communicate security concerns
β€’ Answer questions in person or by phone

Qualifications for Customer Service Security Guard
β€’ Be authorized to work in Canada
β€’ Hold a valid security license
β€’ First aid certification - is an asset
β€’ Exceptional customer service skills
β€’ Proficient in basic phone & computer skills

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

SSCAL

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the exact minimum hourly wage for cleaning staff in Ontario as of January 2026?
As per Employment and Social Development Canada, the minimum wage for cleaning staff in Ontario is $18.75 per hour as of January 1 2026. Overtime pay at 1.5 times the rate applies after 44 hours in a work week. Employers must also provide at least 2 weeks of paid vacation after 12 months of employment.
Q Do I need a Labour Market Impact Assessment to get a work permit for cleaning staff jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, most cleaning staff positions require a positive Labour Market Impact Assessment before applying for a work permit in 2026. The permit processing fee is $155 and must be paid before submission. Temporary foreign workers in this role are limited to 24 months per permit with possible extensions.
Q What education and experience are required to qualify for cleaning staff jobs in Canada?
As per Employment and Social Development Canada, cleaning staff jobs require no formal education but at least 6 months of paid experience in commercial or residential cleaning. Applicants must be at least 18 years old and pass a basic criminal record check. No certifications are mandatory for entry-level roles.
Q Which documents are mandatory when applying for cleaning staff positions on a work permit in Canada?
As per Immigration, Refugees and Citizenship Canada, applicants need a valid passport, work permit, LMIA copy, and SIN number to apply for cleaning staff jobs in 2026. A resume showing 6 months experience and two references from previous employers are also required by most employers. All documents must be submitted in PDF format during the online application.
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