Driver Services & Operations Administrator
Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed
Apply On
Job Description
Driver Services & Operations Administrator
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
Frequently Asked Questions
Quick answers about Driver Jobs
What is the minimum wage for truck driver jobs in Canada in 2026?
As per the Government of Canada, the minimum wage for driver jobs is CAD 17.25 per hour as of January 1 2026 in federally regulated sectors with overtime at 1.5 times after 40 hours weekly. Alberta sets CAD 15.00 per hour and Ontario sets CAD 17.20 per hour for the same role. Drivers must receive pay for all on-duty time including loading.
What work permit is required for international drivers applying to jobs in Canada in 2026?
As per the Government of Canada, international drivers need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before starting. The permit must specify driving duties and is valid for up to three years. Applications require a job offer from a Canadian employer registered in 2026.
What license and experience are needed to qualify for driver jobs in Canada?
As per the Government of Canada, applicants need a valid Class 1 or Class AZ commercial driver's license plus a clean driving record for at least three years. Minimum experience is 24 months of verifiable tractor-trailer driving within the last five years. Medical exam certification must be renewed every five years.
What documents are required to apply for driver jobs in Canada?
As per the Government of Canada, applicants must submit a valid commercial driver's license, current medical certificate, criminal record check from the RCMP dated within 30 days, and proof of Canadian work authorization. A completed employment application with 10-year driving history is also mandatory.
