Control Centre Operator (Dispatch)

Control Centre Operator (Dispatch)


Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Posted
1 hour ago
Via
via Indeed

Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.

Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.

Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience

Job Type: Full-time

Pay: $19.00 per hour

Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)

Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)

Work Location: In person

Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the minimum wage for truck driver jobs in Canada in 2026?
As per the Government of Canada, the minimum wage for driver jobs is CAD 17.25 per hour as of January 1 2026 in federally regulated sectors with overtime at 1.5 times after 40 hours weekly. Alberta sets CAD 15.00 per hour and Ontario sets CAD 17.20 per hour for the same role. Drivers must receive pay for all on-duty time including loading.
Q What work permit is required for international drivers applying to jobs in Canada in 2026?
As per the Government of Canada, international drivers need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before starting. The permit must specify driving duties and is valid for up to three years. Applications require a job offer from a Canadian employer registered in 2026.
Q What license and experience are needed to qualify for driver jobs in Canada?
As per the Government of Canada, applicants need a valid Class 1 or Class AZ commercial driver's license plus a clean driving record for at least three years. Minimum experience is 24 months of verifiable tractor-trailer driving within the last five years. Medical exam certification must be renewed every five years.
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As per the Government of Canada, applicants must submit a valid commercial driver's license, current medical certificate, criminal record check from the RCMP dated within 30 days, and proof of Canadian work authorization. A completed employment application with 10-year driving history is also mandatory.
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