Driver Services & Operations Administrator

Driver Services & Operations Administrator


Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed

Job Description
Driver Services & Operations Administrator

We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.

What You Will Do

Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.

Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.

Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.

Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.

Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.

Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.

What We’re Looking For

Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.

Key Traits

Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.

Work Environment

Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.

Schedule & Benefits
β€’ Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
β€’ Parking available on site
β€’ Shared benefit package available after 3 months of employment
β€’ Hourly wage: starting at $21.00+, depending on qualifications and experience

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:
β€’ Casual dress
β€’ Dental care
β€’ Disability insurance
β€’ On-site parking
β€’ Vision care

Work Location: In person

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum hourly wage for security guards in Ontario starting January 2026?
As per the Government of Canada, the minimum wage for security guards in Ontario is CAD 17.50 per hour effective January 1 2026. Security guards receive 1.5 times the regular rate for all hours worked beyond 44 in a week.
Q Do international applicants need a work permit for security guard jobs in Canada in 2026?
As per the Government of Canada, foreign nationals require a valid work permit under the Temporary Foreign Worker Program before starting any security guard role. LMIA approval is mandatory except for intra-company transfers or CUSMA professionals.
Q What education and licensing are required to become a security guard in British Columbia in 2026?
As per the Government of Canada, applicants must complete a 40-hour basic security training course and obtain a valid BC Security Worker Licence from the Ministry of Public Safety. A clean criminal record check dated within 6 months is also mandatory.
Q How many hours per week can security guards legally work in Alberta with required rest periods in 2026?
As per the Government of Canada, security guards in Alberta are limited to 12 hours per day and 60 hours per week maximum. They must receive at least 8 consecutive hours of rest between shifts and 24 hours off every 7 days.
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