Operations Administrator and Reception

Operations Administrator and Reception


Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Salary
$18.00–$18.50 an hour
Posted
1 day ago
Via
via Indeed

Job Description
Ultimate Security Services Inc is currently hiring an Security Operations Office Administrator and Reception.

The Security Operations Office Administrator will be the main point of contact for all visitors to Head Office. This position will report directly to the Director of Operations. They will provide Dispatch communication with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions.

Duties include but not limited:
• Answer the door, phones, texts and Emails.
• Effectively communicate with clients.
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Maintain various logs.
• Direct backup support as necessary.
• Inform Management of all incidents.
• Conduct security uniform and equipment audits.
• Maintain key control, lost and found and emergency contact lists.
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
• Perform other duties as assigned

Must Have:
• Previous Security Operations or Office Administration experience.
• Shift flexibility.
• Experience with a Security firm or as a Security Guard in Ontario would be an asset.
• Ability to learn and adapt to new systems or procedures.
• Ability to schedule and cover open shifts.
• Proficient in Microsoft Office and be comfortable with technologically.
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience

Job Type: Full-time

Pay: $18.00-$18.50 per hour

Experience:
• Security Operations/Office Administration: 1 year (preferred)

Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Are you able to work day shift Mon to Friday (required)
• Ontario Security Guard Licence (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Can you work weekends if required (preferred)

Work Location: In person

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum hourly wage for security guards in Ontario starting January 2026?
As per the Government of Canada, the minimum wage for security guards in Ontario is CAD 17.50 per hour effective January 1 2026. Security guards receive 1.5 times the regular rate for all hours worked beyond 44 in a week.
Q Do international applicants need a work permit for security guard jobs in Canada in 2026?
As per the Government of Canada, foreign nationals require a valid work permit under the Temporary Foreign Worker Program before starting any security guard role. LMIA approval is mandatory except for intra-company transfers or CUSMA professionals.
Q What education and licensing are required to become a security guard in British Columbia in 2026?
As per the Government of Canada, applicants must complete a 40-hour basic security training course and obtain a valid BC Security Worker Licence from the Ministry of Public Safety. A clean criminal record check dated within 6 months is also mandatory.
Q How many hours per week can security guards legally work in Alberta with required rest periods in 2026?
As per the Government of Canada, security guards in Alberta are limited to 12 hours per day and 60 hours per week maximum. They must receive at least 8 consecutive hours of rest between shifts and 24 hours off every 7 days.
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