Bilingual Control Room Security Guard – Site Lead
Company
Allied Universal
Location
Ottawa, ON
Job Type
Full-time
Posted
3 days ago
Via
via Allied Universal
Job Description
Company Overview:
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
Start your phenomenal career with Allied Universal today!
Allied Universal is seeking Bilingual Security Controller/ Site lead in Canada.
Bilingual Security Controller / Site Lead
📍 Ottawa
💲 Compensation: $19.28/hour
🕒 Employment Type: Full-Time
📅 Availability: Monday,Tuesday,Wedensday,Thursday and Friday
'Candidates must have continuously resided in Canada for a minimum of five (5) years to qualify for site clearance'
Position Overview
Allied Universal is currently seeking a highly professional and dependable Bilingual Security Controller / Site Lead to support security operations in Ottawa, Ontario. This role is responsible for overseeing day-to-day site security activities while ensuring all operational procedures, access control protocols, and client expectations are maintained to the highest standard.
The successful candidate will demonstrate strong leadership capabilities, excellent communication skills in both English and French, and the ability to effectively manage security operations within a fast-paced environment.
Mandatory Requirements
• Canadian Citizen or Permanent Resident status required
• Valid Ontario Security Guard License
• Valid First Aid & CPR Certification
• Fluency in both English and French (written and verbal)
Preferred Qualifications
• Previous experience in a Security Controller, Control Room, Dispatch, Site Lead, or Supervisory role
• Experience with CCTV systems, access control platforms, and incident management procedures
• Strong leadership, organizational, and conflict-resolution abilities
• Excellent report writing and communication skills
• Ability to exercise sound judgment and professionalism in high-pressure situations
• Strong attention to detail and ability to multitask effectively
• Proficiency with basic computer systems and security software applications
Key Responsibilities
• Oversee and coordinate daily security operations at the assigned site
• Monitor CCTV, alarm systems, and access control systems
• Ensure all visitors, contractors, and staff adhere to site access procedures
• Issue, verify, and maintain security credentials and identification badges
• Maintain accurate occurrence reports, daily logs, and incident documentation
• Provide operational guidance and support to guards during assigned shifts
• Conduct routine patrols and inspections to ensure site safety and compliance
• Respond promptly and professionally to incidents, emergencies, and escalations
• Liaise with management, clients, emergency services, and site personnel as required
• Promote a professional, customer-service-focused security presence at all times
Physical & Working Conditions
• Ability to stand and walk for extended periods
• Occasional lifting of up to 25 lbs may be required
• Primarily indoor control room/office environment with occasional outdoor duties
• Ability to remain alert, attentive, and composed throughout the duration of shifts
Why Join Allied Universal?
• Flexible scheduling options
• Professional growth and advancement opportunities
• Exposure to advanced security operations and leadership responsibilities
• Supportive and collaborative work environment
• Opportunity to build a long-term career within a global security organization
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
Start your phenomenal career with Allied Universal today!
Allied Universal is seeking Bilingual Security Controller/ Site lead in Canada.
Bilingual Security Controller / Site Lead
📍 Ottawa
💲 Compensation: $19.28/hour
🕒 Employment Type: Full-Time
📅 Availability: Monday,Tuesday,Wedensday,Thursday and Friday
'Candidates must have continuously resided in Canada for a minimum of five (5) years to qualify for site clearance'
Position Overview
Allied Universal is currently seeking a highly professional and dependable Bilingual Security Controller / Site Lead to support security operations in Ottawa, Ontario. This role is responsible for overseeing day-to-day site security activities while ensuring all operational procedures, access control protocols, and client expectations are maintained to the highest standard.
The successful candidate will demonstrate strong leadership capabilities, excellent communication skills in both English and French, and the ability to effectively manage security operations within a fast-paced environment.
Mandatory Requirements
• Canadian Citizen or Permanent Resident status required
• Valid Ontario Security Guard License
• Valid First Aid & CPR Certification
• Fluency in both English and French (written and verbal)
Preferred Qualifications
• Previous experience in a Security Controller, Control Room, Dispatch, Site Lead, or Supervisory role
• Experience with CCTV systems, access control platforms, and incident management procedures
• Strong leadership, organizational, and conflict-resolution abilities
• Excellent report writing and communication skills
• Ability to exercise sound judgment and professionalism in high-pressure situations
• Strong attention to detail and ability to multitask effectively
• Proficiency with basic computer systems and security software applications
Key Responsibilities
• Oversee and coordinate daily security operations at the assigned site
• Monitor CCTV, alarm systems, and access control systems
• Ensure all visitors, contractors, and staff adhere to site access procedures
• Issue, verify, and maintain security credentials and identification badges
• Maintain accurate occurrence reports, daily logs, and incident documentation
• Provide operational guidance and support to guards during assigned shifts
• Conduct routine patrols and inspections to ensure site safety and compliance
• Respond promptly and professionally to incidents, emergencies, and escalations
• Liaise with management, clients, emergency services, and site personnel as required
• Promote a professional, customer-service-focused security presence at all times
Physical & Working Conditions
• Ability to stand and walk for extended periods
• Occasional lifting of up to 25 lbs may be required
• Primarily indoor control room/office environment with occasional outdoor duties
• Ability to remain alert, attentive, and composed throughout the duration of shifts
Why Join Allied Universal?
• Flexible scheduling options
• Professional growth and advancement opportunities
• Exposure to advanced security operations and leadership responsibilities
• Supportive and collaborative work environment
• Opportunity to build a long-term career within a global security organization
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum hourly wage for security guards in Ontario starting January 2026?
As per the Government of Canada, the minimum wage for security guards in Ontario is CAD 17.50 per hour effective January 1 2026. Security guards receive 1.5 times the regular rate for all hours worked beyond 44 in a week.
Do international applicants need a work permit for security guard jobs in Canada in 2026?
As per the Government of Canada, foreign nationals require a valid work permit under the Temporary Foreign Worker Program before starting any security guard role. LMIA approval is mandatory except for intra-company transfers or CUSMA professionals.
What education and licensing are required to become a security guard in British Columbia in 2026?
As per the Government of Canada, applicants must complete a 40-hour basic security training course and obtain a valid BC Security Worker Licence from the Ministry of Public Safety. A clean criminal record check dated within 6 months is also mandatory.
How many hours per week can security guards legally work in Alberta with required rest periods in 2026?
As per the Government of Canada, security guards in Alberta are limited to 12 hours per day and 60 hours per week maximum. They must receive at least 8 consecutive hours of rest between shifts and 24 hours off every 7 days.
