Security Team Lead - Use of Force
Company
Horizonor
Location
Ottawa, ON
Job Type
Full-time and Part-time
Salary
$27.96 an hour
Posted
7 hours ago
Via
via Indeed
Apply On
Job Description
The Team Lead serves as the on-shift lead for a team of Security Guards at assigned facilities in Ottawa. This is a working leadership role, you will carry out full guard duties while also providing day-to-day direction, mentorship, and operational oversight to your team. Lead Hands are key to maintaining service continuity, professional standards, and a consistent security presence across rotating 12-hour shifts including statutory holidays.
Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment
Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure
Pay: From $27.96 per hour
Work Location: In person
Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment
Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure
Pay: From $27.96 per hour
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum hourly wage for security guards in Ontario starting January 2026?
As per the Government of Canada, the minimum wage for security guards in Ontario is CAD 17.50 per hour effective January 1 2026. Security guards receive 1.5 times the regular rate for all hours worked beyond 44 in a week.
Do international applicants need a work permit for security guard jobs in Canada in 2026?
As per the Government of Canada, foreign nationals require a valid work permit under the Temporary Foreign Worker Program before starting any security guard role. LMIA approval is mandatory except for intra-company transfers or CUSMA professionals.
What education and licensing are required to become a security guard in British Columbia in 2026?
As per the Government of Canada, applicants must complete a 40-hour basic security training course and obtain a valid BC Security Worker Licence from the Ministry of Public Safety. A clean criminal record check dated within 6 months is also mandatory.
How many hours per week can security guards legally work in Alberta with required rest periods in 2026?
As per the Government of Canada, security guards in Alberta are limited to 12 hours per day and 60 hours per week maximum. They must receive at least 8 consecutive hours of rest between shifts and 24 hours off every 7 days.
