Security Operations Supervisor
Company
Security Guard Group Limited
Location
Toronto, ON
Job Type
Full-time
Posted
2 days ago
Via
via Indeed
Job Description
Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.
Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.
Responsibilities include:
• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.
Requirements
• Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
• Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.
Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.
Responsibilities include:
• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.
Requirements
• Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
• Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum hourly wage for security guards in Ontario starting January 2026?
As per the Government of Canada, the minimum wage for security guards in Ontario is CAD 17.50 per hour effective January 1 2026. Security guards receive 1.5 times the regular rate for all hours worked beyond 44 in a week.
Do international applicants need a work permit for security guard jobs in Canada in 2026?
As per the Government of Canada, foreign nationals require a valid work permit under the Temporary Foreign Worker Program before starting any security guard role. LMIA approval is mandatory except for intra-company transfers or CUSMA professionals.
What education and licensing are required to become a security guard in British Columbia in 2026?
As per the Government of Canada, applicants must complete a 40-hour basic security training course and obtain a valid BC Security Worker Licence from the Ministry of Public Safety. A clean criminal record check dated within 6 months is also mandatory.
How many hours per week can security guards legally work in Alberta with required rest periods in 2026?
As per the Government of Canada, security guards in Alberta are limited to 12 hours per day and 60 hours per week maximum. They must receive at least 8 consecutive hours of rest between shifts and 24 hours off every 7 days.
