Security Operations Supervisor
Company
Security Guard Group Limited
Location
Toronto, ON
Job Type
Full-time
Posted
2 days ago
Via
via Indeed
Job Description
Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.
Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.
Responsibilities include:
• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.
Requirements
• Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
• Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.
Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.
Responsibilities include:
• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.
Requirements
• Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
• Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for packing jobs in Ontario as of 2026?
As per the Government of Canada, the minimum wage for general workers including packing roles in Ontario is CAD 18.25 per hour as of January 1 2026. Overtime pay at 1.5 times the regular rate applies after 44 hours per week. Employers must issue pay statements detailing hours and deductions.
What work permit is required for international applicants seeking packing jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, foreign nationals need a valid work permit under the Temporary Foreign Worker Program for packing positions. Employers must obtain a Labour Market Impact Assessment confirming no Canadian worker is available before hiring. Processing times average 8 weeks as of 2026.
What education and experience are needed to qualify for packing jobs in Canada?
As per Employment and Social Development Canada, packing jobs require no formal education beyond high school completion. Applicants need at least 6 months of warehouse experience or equivalent on-the-job training. Physical fitness certification for lifting up to 23 kg is mandatory in regulated facilities.
What documents are required to apply for packing jobs through Service Canada in 2026?
As per the Government of Canada, applicants must submit a resume, SIN number, and proof of identity such as a passport or birth certificate. A valid SIN starting with 1 is required for Canadian citizens and permanent residents. Applications are processed via the Job Bank portal with confirmation within 5 business days.
