Shift Leader at Insomnia Cookies

Shift Leader at Insomnia Cookies


Company
Insomnia-Cookies
Location
Toronto, ON
Job Type
Part-time
Salary
$19 an hour
Posted
19 hours ago
Via
via Learn4Good
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Job Description
Lead the fun at Insomnia Cookies as a Shift Leader in our Canadian flagship store near York University! Master customer service, baking, and team leadership in this pivotal role.

As a Shift Leader, you'll orchestrate a productive bakery shift, balancing hands-on tasks with motivating your Cookie Crew. With a strong focus on customer experience, you’ll ensure exceptional service and product quality. Your leadership will help maintain operations, enhance team accountability, and train new members.

Key Responsibilities:

• Deliver exceptional customer service throughout every guest interaction

• Support store leadership by overseeing daily operations

• Delegate tasks for baking, cashier duties, and cleanliness

• Work closely with the Cookie Crew to foster teamwork

• Maintain a safe and clean environment in adherence to food safety

Requirements:

• Minimum 1 year in a customer service role

• Experience with Point of Sale systems

• Strong communication and people skills

• Friendly, outgoing demeanor suitable for teamwork

• Capable of lifting up to 18kg

Embrace leadership, customer service, and baking in this exciting role at Insomnia Cookies!
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Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum wage for packing jobs in Ontario as of 2026?
As per the Government of Canada, the minimum wage for general workers including packing roles in Ontario is CAD 18.25 per hour as of January 1 2026. Overtime pay at 1.5 times the regular rate applies after 44 hours per week. Employers must issue pay statements detailing hours and deductions.
Q What work permit is required for international applicants seeking packing jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, foreign nationals need a valid work permit under the Temporary Foreign Worker Program for packing positions. Employers must obtain a Labour Market Impact Assessment confirming no Canadian worker is available before hiring. Processing times average 8 weeks as of 2026.
Q What education and experience are needed to qualify for packing jobs in Canada?
As per Employment and Social Development Canada, packing jobs require no formal education beyond high school completion. Applicants need at least 6 months of warehouse experience or equivalent on-the-job training. Physical fitness certification for lifting up to 23 kg is mandatory in regulated facilities.
Q What documents are required to apply for packing jobs through Service Canada in 2026?
As per the Government of Canada, applicants must submit a resume, SIN number, and proof of identity such as a passport or birth certificate. A valid SIN starting with 1 is required for Canadian citizens and permanent residents. Applications are processed via the Job Bank portal with confirmation within 5 business days.
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