Driver Services & Operations Administrator

Driver Services & Operations Administrator


Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed

Job Description
Driver Services & Operations Administrator

We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.

What You Will Do

Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.

Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.

Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.

Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.

Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.

Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.

What We’re Looking For

Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.

Key Traits

Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.

Work Environment

Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.

Schedule & Benefits
β€’ Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
β€’ Parking available on site
β€’ Shared benefit package available after 3 months of employment
β€’ Hourly wage: starting at $21.00+, depending on qualifications and experience

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:
β€’ Casual dress
β€’ Dental care
β€’ Disability insurance
β€’ On-site parking
β€’ Vision care

Work Location: In person

Frequently Asked Questions

Quick answers about Plumber Jobs

Q What is the minimum hourly wage for entry-level plumbers in Canada as of January 2026?
As per Employment and Social Development Canada, the federal minimum wage is CAD 17.30 per hour effective January 1 2026 for plumbers in federally regulated workplaces. Provincial rates apply elsewhere with Ontario at CAD 17.20 per hour and Alberta at CAD 15.00 per hour for the same role. Overtime at 1.5 times the rate applies after 8 hours daily or 40 hours weekly.
Q What work permit is required for international plumbers to work in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international plumbers need a Labour Market Impact Assessment-supported work permit under the Temporary Foreign Worker Program valid for up to 2 years in 2026. The permit requires a job offer from a Canadian employer and costs CAD 155 for processing.
Q What certification is needed to qualify as a plumber in Canada in 2026?
As per Employment and Social Development Canada, plumbers require a Red Seal endorsement or provincial apprenticeship certificate with 4 years of experience and 7200 hours of on-the-job training completed by 2026. A high school diploma plus completion of a 2-year college program is mandatory for eligibility.
Q What documents are required to apply for plumber jobs in Canada in 2026?
As per Employment and Social Development Canada, applicants must submit a valid Red Seal certificate, proof of apprenticeship hours, Canadian resume, and SIN number when applying for plumber positions in 2026. Additional documents include trade school transcripts and a valid driver's license for site work.
View all 7 FAQs