Control Centre Operator (Dispatch)

Control Centre Operator (Dispatch)


Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Posted
1 hour ago
Via
via Indeed

Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.

Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.

Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience

Job Type: Full-time

Pay: $19.00 per hour

Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)

Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)

Work Location: In person

Frequently Asked Questions

Quick answers about Plumber Jobs

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As per Employment and Social Development Canada, the federal minimum wage is CAD 17.30 per hour effective January 1 2026 for plumbers in federally regulated workplaces. Provincial rates apply elsewhere with Ontario at CAD 17.20 per hour and Alberta at CAD 15.00 per hour for the same role. Overtime at 1.5 times the rate applies after 8 hours daily or 40 hours weekly.
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As per Immigration, Refugees and Citizenship Canada, international plumbers need a Labour Market Impact Assessment-supported work permit under the Temporary Foreign Worker Program valid for up to 2 years in 2026. The permit requires a job offer from a Canadian employer and costs CAD 155 for processing.
Q What certification is needed to qualify as a plumber in Canada in 2026?
As per Employment and Social Development Canada, plumbers require a Red Seal endorsement or provincial apprenticeship certificate with 4 years of experience and 7200 hours of on-the-job training completed by 2026. A high school diploma plus completion of a 2-year college program is mandatory for eligibility.
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As per Employment and Social Development Canada, applicants must submit a valid Red Seal certificate, proof of apprenticeship hours, Canadian resume, and SIN number when applying for plumber positions in 2026. Additional documents include trade school transcripts and a valid driver's license for site work.
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