Control Centre Operator (Dispatch)

Control Centre Operator (Dispatch)


Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Posted
1 hour ago
Via
via Indeed

Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.

Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.

Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience

Job Type: Full-time

Pay: $19.00 per hour

Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)

Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)

Work Location: In person

Frequently Asked Questions

Quick answers about Restaurant Jobs

Q What is the minimum wage for restaurant servers in Canada in 2026?
As per the Employment and Social Development Canada, the federal minimum wage for restaurant servers in Canada is $18.75 per hour as of January 1 2026 with overtime paid at 1.5 times the rate after 40 hours per week. Provincial rates apply in addition where higher such as $19.00 per hour in Ontario effective the same date.
Q What work permit documents are required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved by March 2026 and proof of job offer from a restaurant employer. The permit fee is $155 with processing taking up to 14 weeks.
Q What education and experience are required to qualify for restaurant cook positions in Canada?
As per Employment and Social Development Canada, restaurant cooks require a high school diploma plus 2 years of paid experience or completion of a 1-year culinary program recognized by the Canadian Culinary Federation. No formal certification is mandatory but Red Seal endorsement increases eligibility for interprovincial work.
Q What documents must be submitted when applying for restaurant jobs through the Government of Canada Job Bank in 2026?
As per the Government of Canada, applicants must upload a resume, proof of SIN, and a valid work authorization document when applying via Job Bank with submissions accepted only through the official portal by December 31 2026. Cover letters are optional but recommended for roles requiring food safety training proof.
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