Security Team Lead - Use of Force
Company
Horizonor
Location
Ottawa, ON
Job Type
Full-time and Part-time
Salary
$27.96 an hour
Posted
7 hours ago
Via
via Indeed
Apply On
Job Description
The Team Lead serves as the on-shift lead for a team of Security Guards at assigned facilities in Ottawa. This is a working leadership role, you will carry out full guard duties while also providing day-to-day direction, mentorship, and operational oversight to your team. Lead Hands are key to maintaining service continuity, professional standards, and a consistent security presence across rotating 12-hour shifts including statutory holidays.
Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment
Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure
Pay: From $27.96 per hour
Work Location: In person
Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment
Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure
Pay: From $27.96 per hour
Work Location: In person
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant servers in Canada in 2026?
As per the Employment and Social Development Canada, the federal minimum wage for restaurant servers in Canada is $18.75 per hour as of January 1 2026 with overtime paid at 1.5 times the rate after 40 hours per week. Provincial rates apply in addition where higher such as $19.00 per hour in Ontario effective the same date.
What work permit documents are required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved by March 2026 and proof of job offer from a restaurant employer. The permit fee is $155 with processing taking up to 14 weeks.
What education and experience are required to qualify for restaurant cook positions in Canada?
As per Employment and Social Development Canada, restaurant cooks require a high school diploma plus 2 years of paid experience or completion of a 1-year culinary program recognized by the Canadian Culinary Federation. No formal certification is mandatory but Red Seal endorsement increases eligibility for interprovincial work.
What documents must be submitted when applying for restaurant jobs through the Government of Canada Job Bank in 2026?
As per the Government of Canada, applicants must upload a resume, proof of SIN, and a valid work authorization document when applying via Job Bank with submissions accepted only through the official portal by December 31 2026. Cover letters are optional but recommended for roles requiring food safety training proof.
