SERVER - RESTAURANT
Company
Andaz Ottawa
Location
Ottawa, ON
Job Type
Full-time
Posted
2 days ago
Via
via Indeed
Job Description
Summary
The Restaurant Servers contributes to the successful execution of daily food and beverage service. Working closely with the F&B leadership, the role ensures the seamless delivery of Hyatt's service standards, enhancing the overall guest experience during restaurant operations.
Essential job functions:
• To be familiar with all food and beverage items on the restaurant menu.
• To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the restaurant’s point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items and other procedures mentioned in the cash handling policy.
• To serve food and beverages according to the Andaz and Hyatt serving standards established.
• To complete opening and closing duties as assigned which includes setting up of takeout stations, service stations and cutlery stations.
• To be flexible wherever possible in meeting special requests and allergies from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines established by the food and Beverage Management.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• To work in a supportive and flexible manner with other employees and other departments
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Complete other duties as assigned by supervisor/manager
Job Requirements
• Hours: Flexible and long shifts; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.
• Ability to stand during entire shift.
• Minimum three years of previous serving experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 50 lbs); talk and hear. Medium work - Exerting up to 50 lbs of force occasionally, and/or 50 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
The Restaurant Servers contributes to the successful execution of daily food and beverage service. Working closely with the F&B leadership, the role ensures the seamless delivery of Hyatt's service standards, enhancing the overall guest experience during restaurant operations.
Essential job functions:
• To be familiar with all food and beverage items on the restaurant menu.
• To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the restaurant’s point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items and other procedures mentioned in the cash handling policy.
• To serve food and beverages according to the Andaz and Hyatt serving standards established.
• To complete opening and closing duties as assigned which includes setting up of takeout stations, service stations and cutlery stations.
• To be flexible wherever possible in meeting special requests and allergies from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines established by the food and Beverage Management.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• To work in a supportive and flexible manner with other employees and other departments
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Complete other duties as assigned by supervisor/manager
Job Requirements
• Hours: Flexible and long shifts; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.
• Ability to stand during entire shift.
• Minimum three years of previous serving experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 50 lbs); talk and hear. Medium work - Exerting up to 50 lbs of force occasionally, and/or 50 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant servers in Canada in 2026?
As per the Employment and Social Development Canada, the federal minimum wage for restaurant servers in Canada is $18.75 per hour as of January 1 2026 with overtime paid at 1.5 times the rate after 40 hours per week. Provincial rates apply in addition where higher such as $19.00 per hour in Ontario effective the same date.
What work permit documents are required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved by March 2026 and proof of job offer from a restaurant employer. The permit fee is $155 with processing taking up to 14 weeks.
What education and experience are required to qualify for restaurant cook positions in Canada?
As per Employment and Social Development Canada, restaurant cooks require a high school diploma plus 2 years of paid experience or completion of a 1-year culinary program recognized by the Canadian Culinary Federation. No formal certification is mandatory but Red Seal endorsement increases eligibility for interprovincial work.
What documents must be submitted when applying for restaurant jobs through the Government of Canada Job Bank in 2026?
As per the Government of Canada, applicants must upload a resume, proof of SIN, and a valid work authorization document when applying via Job Bank with submissions accepted only through the official portal by December 31 2026. Cover letters are optional but recommended for roles requiring food safety training proof.
