Shift Leader at Insomnia Cookies
Company
Insomnia-Cookies
Location
Toronto, ON
Job Type
Part-time
Salary
$19 an hour
Posted
19 hours ago
Via
via Learn4Good
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Job Description
Lead the fun at Insomnia Cookies as a Shift Leader in our Canadian flagship store near York University! Master customer service, baking, and team leadership in this pivotal role.
As a Shift Leader, you'll orchestrate a productive bakery shift, balancing hands-on tasks with motivating your Cookie Crew. With a strong focus on customer experience, you’ll ensure exceptional service and product quality. Your leadership will help maintain operations, enhance team accountability, and train new members.
Key Responsibilities:
• Deliver exceptional customer service throughout every guest interaction
• Support store leadership by overseeing daily operations
• Delegate tasks for baking, cashier duties, and cleanliness
• Work closely with the Cookie Crew to foster teamwork
• Maintain a safe and clean environment in adherence to food safety
Requirements:
• Minimum 1 year in a customer service role
• Experience with Point of Sale systems
• Strong communication and people skills
• Friendly, outgoing demeanor suitable for teamwork
• Capable of lifting up to 18kg
Embrace leadership, customer service, and baking in this exciting role at Insomnia Cookies!
#J-18808-Ljbffr
As a Shift Leader, you'll orchestrate a productive bakery shift, balancing hands-on tasks with motivating your Cookie Crew. With a strong focus on customer experience, you’ll ensure exceptional service and product quality. Your leadership will help maintain operations, enhance team accountability, and train new members.
Key Responsibilities:
• Deliver exceptional customer service throughout every guest interaction
• Support store leadership by overseeing daily operations
• Delegate tasks for baking, cashier duties, and cleanliness
• Work closely with the Cookie Crew to foster teamwork
• Maintain a safe and clean environment in adherence to food safety
Requirements:
• Minimum 1 year in a customer service role
• Experience with Point of Sale systems
• Strong communication and people skills
• Friendly, outgoing demeanor suitable for teamwork
• Capable of lifting up to 18kg
Embrace leadership, customer service, and baking in this exciting role at Insomnia Cookies!
#J-18808-Ljbffr
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant servers in Canada in 2026?
As per the Employment and Social Development Canada, the federal minimum wage for restaurant servers in Canada is $18.75 per hour as of January 1 2026 with overtime paid at 1.5 times the rate after 40 hours per week. Provincial rates apply in addition where higher such as $19.00 per hour in Ontario effective the same date.
What work permit documents are required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved by March 2026 and proof of job offer from a restaurant employer. The permit fee is $155 with processing taking up to 14 weeks.
What education and experience are required to qualify for restaurant cook positions in Canada?
As per Employment and Social Development Canada, restaurant cooks require a high school diploma plus 2 years of paid experience or completion of a 1-year culinary program recognized by the Canadian Culinary Federation. No formal certification is mandatory but Red Seal endorsement increases eligibility for interprovincial work.
What documents must be submitted when applying for restaurant jobs through the Government of Canada Job Bank in 2026?
As per the Government of Canada, applicants must upload a resume, proof of SIN, and a valid work authorization document when applying via Job Bank with submissions accepted only through the official portal by December 31 2026. Cover letters are optional but recommended for roles requiring food safety training proof.
