Cities
Weekend Operations Controller / Security Officer
Company
OSG Service Group
Location
Smethwick
Job Type
Part-time
Salary
£16 an hour
Posted
20 hours ago
Via
via SimplyHired
Apply On
Job Description
Weekend Operations Controller / Security Officer (Site Based)
Location: Smethwick
Pay: £16.00 per hour
Hours: Part-Time – Weekends & Bank Holidays (12-hour day shifts)
Contract: Permanent
Join OSG Service Group
For more than 28 years, OSG Service Group has delivered professional security services across the healthcare, retail, education, and corporate sectors. As an SIA Approved Contractor and NSI Gold accredited company, we pride ourselves on delivering exceptional service while investing in our people.
We are looking for a reliable, organised, and proactive Weekend Operations Controller / Security Officer to join our Operations Team. This is an ideal opportunity for someone who enjoys working in a fast-paced environment, can remain calm under pressure, and takes pride in providing excellent support to both colleagues and clients.
About the Role
This is a unique dual-role position combining operational control room responsibilities with front-line security duties at one of our sites.
As the Weekend Operations Controller, you will act as the central point of contact for our security officers, operational managers and clients, ensuring our services continue to run smoothly outside normal business hours. Working independently from our Smethwick location, you will coordinate staffing, monitor lone worker welfare, respond to incidents, and manage operational communications using our workforce management systems.
Alongside these responsibilities, you will also be responsible for the security of the site from which you are working. As the on-site Security Officer, you will carry out regular patrols, control access to the premises, respond to security incidents, and ensure the safety and security of the site throughout your shift.
As the role is predominantly worked alone, you'll need to be confident working independently, making decisions without immediate supervision, and balancing security responsibilities with operational control duties. The nature of the role means there will be periods of administrative work alongside regular site patrols and security checks, making it ideal for someone who is organised, self-motivated and able to manage competing priorities.
Reporting directly to the Control Room Manager, you will play a vital role in supporting our nationwide security operations while maintaining a safe and secure working environment at the Smethwick site.
Key Responsibilities
• Monitor the lone worker check-call system and promptly escalate missed check-ins or non-compliance.
• Coordinate cover for staff absences and operational changes.
• Handle inbound and outbound communication from clients, security officers, managers and subcontractors.
• Maintain accurate records using our workforce management software.
• Use Microsoft Office applications, including Outlook, Word and Excel, to support daily operations.
• Escalate incidents or operational issues to management when required.
• Carry out regular security patrols of the site.
• Control access to the premises and respond appropriately to security incidents.
• Complete site logs and incident reports accurately.
• Deliver a professional, efficient and customer-focused service at all times.
About You
We're looking for someone who is:
• Able to remain calm and make sound decisions under pressure.
• Comfortable working independently for extended periods.
• Highly organised with excellent attention to detail.
• A confident communicator with a professional telephone manner.
• Experienced in administration or office-based environments.
• Proficient in Microsoft Office, particularly Excel.
• Able to balance operational administration with security responsibilities.
• A strong team player who can also work effectively on their own.
Essential Requirements
• A valid SIA Door Supervisor or Security Guard Licence.
• Previous experience in a security role.
• Good administration and IT skills.
• Availability to work weekends and Bank Holidays.
• Flexibility to work additional weekday overtime when available.
What We Offer
• £16.00 per hour.
• Permanent part-time position.
• 12-hour day shifts.
• Overtime opportunities available during the week.
• Uncapped holiday accrual.
• Company-contributed workplace pension.
• Access to the UK's largest employee discount platform.
• Gym membership discounts.
• Specialist medical assistance.
• Health and wellbeing support, including counselling services.
• Online training and development opportunities.
• Full training and ongoing support from an experienced Operations Team.
Why Join OSG?
At OSG Service Group, we recognise that our people are at the heart of everything we do. We offer a supportive working environment, comprehensive training, and genuine opportunities to develop your career within a well-established and growing organisation.
This is an excellent opportunity for someone looking for a varied role that combines operational coordination with hands-on security responsibilities, where every shift brings something different and your contribution makes a real difference.
If you're ready to join a professional and supportive team, we'd love to hear from you. Apply today to become part of OSG Service Group.
Pay: £16.00 per hour
Benefits:
• On-site parking
Licence/Certification:
• SIA Door Supervisor or Security Guarding Licence (required)
Work Location: In person
Location: Smethwick
Pay: £16.00 per hour
Hours: Part-Time – Weekends & Bank Holidays (12-hour day shifts)
Contract: Permanent
Join OSG Service Group
For more than 28 years, OSG Service Group has delivered professional security services across the healthcare, retail, education, and corporate sectors. As an SIA Approved Contractor and NSI Gold accredited company, we pride ourselves on delivering exceptional service while investing in our people.
We are looking for a reliable, organised, and proactive Weekend Operations Controller / Security Officer to join our Operations Team. This is an ideal opportunity for someone who enjoys working in a fast-paced environment, can remain calm under pressure, and takes pride in providing excellent support to both colleagues and clients.
About the Role
This is a unique dual-role position combining operational control room responsibilities with front-line security duties at one of our sites.
As the Weekend Operations Controller, you will act as the central point of contact for our security officers, operational managers and clients, ensuring our services continue to run smoothly outside normal business hours. Working independently from our Smethwick location, you will coordinate staffing, monitor lone worker welfare, respond to incidents, and manage operational communications using our workforce management systems.
Alongside these responsibilities, you will also be responsible for the security of the site from which you are working. As the on-site Security Officer, you will carry out regular patrols, control access to the premises, respond to security incidents, and ensure the safety and security of the site throughout your shift.
As the role is predominantly worked alone, you'll need to be confident working independently, making decisions without immediate supervision, and balancing security responsibilities with operational control duties. The nature of the role means there will be periods of administrative work alongside regular site patrols and security checks, making it ideal for someone who is organised, self-motivated and able to manage competing priorities.
Reporting directly to the Control Room Manager, you will play a vital role in supporting our nationwide security operations while maintaining a safe and secure working environment at the Smethwick site.
Key Responsibilities
• Monitor the lone worker check-call system and promptly escalate missed check-ins or non-compliance.
• Coordinate cover for staff absences and operational changes.
• Handle inbound and outbound communication from clients, security officers, managers and subcontractors.
• Maintain accurate records using our workforce management software.
• Use Microsoft Office applications, including Outlook, Word and Excel, to support daily operations.
• Escalate incidents or operational issues to management when required.
• Carry out regular security patrols of the site.
• Control access to the premises and respond appropriately to security incidents.
• Complete site logs and incident reports accurately.
• Deliver a professional, efficient and customer-focused service at all times.
About You
We're looking for someone who is:
• Able to remain calm and make sound decisions under pressure.
• Comfortable working independently for extended periods.
• Highly organised with excellent attention to detail.
• A confident communicator with a professional telephone manner.
• Experienced in administration or office-based environments.
• Proficient in Microsoft Office, particularly Excel.
• Able to balance operational administration with security responsibilities.
• A strong team player who can also work effectively on their own.
Essential Requirements
• A valid SIA Door Supervisor or Security Guard Licence.
• Previous experience in a security role.
• Good administration and IT skills.
• Availability to work weekends and Bank Holidays.
• Flexibility to work additional weekday overtime when available.
What We Offer
• £16.00 per hour.
• Permanent part-time position.
• 12-hour day shifts.
• Overtime opportunities available during the week.
• Uncapped holiday accrual.
• Company-contributed workplace pension.
• Access to the UK's largest employee discount platform.
• Gym membership discounts.
• Specialist medical assistance.
• Health and wellbeing support, including counselling services.
• Online training and development opportunities.
• Full training and ongoing support from an experienced Operations Team.
Why Join OSG?
At OSG Service Group, we recognise that our people are at the heart of everything we do. We offer a supportive working environment, comprehensive training, and genuine opportunities to develop your career within a well-established and growing organisation.
This is an excellent opportunity for someone looking for a varied role that combines operational coordination with hands-on security responsibilities, where every shift brings something different and your contribution makes a real difference.
If you're ready to join a professional and supportive team, we'd love to hear from you. Apply today to become part of OSG Service Group.
Pay: £16.00 per hour
Benefits:
• On-site parking
Licence/Certification:
• SIA Door Supervisor or Security Guarding Licence (required)
Work Location: In person
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the National Living Wage rate for cleaning staff in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for workers aged 21 and over in cleaning roles is £12.75 per hour from 1 April 2026. Employers must pay this rate for all hours worked including overtime at the same hourly rate with no exceptions for cleaning contracts. The rate applies to both full-time and part-time cleaning staff across England, Scotland and Wales.
Can I apply for a Skilled Worker visa for cleaning staff jobs in the United Kingdom in 2026?
As per GOV.UK, cleaning occupations are not on the eligible Skilled Worker visa list in 2026 and require a minimum salary threshold of £38,700 or the going rate whichever is higher. Applicants must hold a valid Certificate of Sponsorship from a licensed UK employer and meet English language requirements at B1 level. Visa applications must be submitted online with a £719 application fee plus £1,035 per year Immigration Health Surcharge.
Do cleaning staff jobs in the United Kingdom require a DBS check or specific experience in 2026?
As per GOV.UK, an enhanced DBS check is mandatory for cleaning roles in schools, hospitals or care homes with results required before starting work in 2026. No formal qualifications are needed but employers must verify at least six months relevant experience through references. Applicants must be aged 18 or over with right to work proof.
What documents are required to apply for cleaning staff jobs in the United Kingdom?
As per GOV.UK, applicants need a valid passport or biometric residence permit, National Insurance number and proof of address dated within three months. Employers require a completed application form, two references covering the last three years and a signed health declaration. All documents must be original or certified copies submitted at interview stage.
