Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the National Living Wage rate for cleaning staff in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for workers aged 21 and over in cleaning roles is £12.75 per hour from 1 April 2026. Employers must pay this rate for all hours worked including overtime at the same hourly rate with no exceptions for cleaning contracts. The rate applies to both full-time and part-time cleaning staff across England, Scotland and Wales.
Q Can I apply for a Skilled Worker visa for cleaning staff jobs in the United Kingdom in 2026?
As per GOV.UK, cleaning occupations are not on the eligible Skilled Worker visa list in 2026 and require a minimum salary threshold of £38,700 or the going rate whichever is higher. Applicants must hold a valid Certificate of Sponsorship from a licensed UK employer and meet English language requirements at B1 level. Visa applications must be submitted online with a £719 application fee plus £1,035 per year Immigration Health Surcharge.
Q Do cleaning staff jobs in the United Kingdom require a DBS check or specific experience in 2026?
As per GOV.UK, an enhanced DBS check is mandatory for cleaning roles in schools, hospitals or care homes with results required before starting work in 2026. No formal qualifications are needed but employers must verify at least six months relevant experience through references. Applicants must be aged 18 or over with right to work proof.
Q What documents are required to apply for cleaning staff jobs in the United Kingdom?
As per GOV.UK, applicants need a valid passport or biometric residence permit, National Insurance number and proof of address dated within three months. Employers require a completed application form, two references covering the last three years and a signed health declaration. All documents must be original or certified copies submitted at interview stage.
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