Cities
Customer Delivery Driver
Company
Waitrose & Partners
Location
Coulsdon
Salary
ÂŁ15.98 an hour
Posted
1 day ago
Via
via JLP Jobs
Job Description
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors.
You'll be based at our purpose built Customer Fulfilment Centre in Coulsdon which is closed to the public and has bespoke equipment to maximise your ability to deliver market leading service to our customers. The deliveries fulfilled from the centre are from customers purchasing online within London and the surrounding areas.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
You'll typically start your day in store and you'll be responsible for:
- Checking your delivery routes for the day.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance and health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider CFC team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, walking up staircases, moving cages).
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed, however, we'll give you all of the training your need to perform at your best, everyday.
Full time vacancies working 37.5 hours across seven days including weekends. Shifts are 8 hours, with AM starts between 05:00am - 08:30am and PM starts between 12:00pm - 15:30pm.The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors.
You'll be based at our purpose built Customer Fulfilment Centre in Coulsdon which is closed to the public and has bespoke equipment to maximise your ability to deliver market leading service to our customers. The deliveries fulfilled from the centre are from customers purchasing online within London and the surrounding areas.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
You'll typically start your day in store and you'll be responsible for:
- Checking your delivery routes for the day.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance and health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider CFC team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, walking up staircases, moving cages).
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed, however, we'll give you all of the training your need to perform at your best, everyday.
Full time vacancies working 37.5 hours across seven days including weekends. Shifts are 8 hours, with AM starts between 05:00am - 08:30am and PM starts between 12:00pm - 15:30pm.The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Frequently Asked Questions
Quick answers about Driver Jobs
What is the National Living Wage rate for HGV drivers in the United Kingdom from April 2026?
As per the GOV.UK, the National Living Wage for HGV drivers aged 21 and over in United Kingdom is ÂŁ12.80 per hour as of 1 April 2026. Drivers averaging over 48 hours weekly under the Working Time Regulations receive overtime at 1.5 times the hourly rate. This rate applies to all employed drivers and is enforced by HMRC inspections.
What visa requirements apply for non-UK citizens applying for sponsored driver jobs in 2026?
As per the GOV.UK, non-UK drivers seeking sponsored HGV roles must hold a Skilled Worker visa with a minimum salary of ÂŁ38,700 or the occupation going rate as of 2026. Applicants require a valid Certificate of Sponsorship from a licensed UK employer and must meet English language level B1. Visa applications cost ÂŁ719 for up to 3 years and include Immigration Health Surcharge payments of ÂŁ1,035 annually.
What driving licence and experience are required to qualify for professional driver positions in the UK?
As per the GOV.UK, applicants for LGV driver jobs must hold a Category C or C+E licence issued after passing the theory and practical tests plus Driver CPC qualification valid from 2026. A minimum of 2 years relevant experience is required for most employer contracts along with a digital tachograph card. No formal academic qualifications are mandated beyond the licence categories.
Which documents must be submitted when applying for driver jobs through official UK channels?
As per the GOV.UK, driver job applications require a valid UK driving licence, Driver CPC card, passport or right-to-work share code, and recent DVLA licence check code. Employers also request proof of address dated within 3 months and National Insurance number for payroll setup. All documents must be uploaded digitally via the employer portal before interview stage.
