Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the National Living Wage rate for security guards aged 21 and over in the United Kingdom from April 2026?
As per HM Revenue and Customs, the National Living Wage for security guard roles in the United Kingdom is £12.80 per hour from 1 April 2026 for all workers aged 21 and over. Employers must pay this rate for all hours worked including overtime beyond 40 hours per week. Security guards on night shifts receive the same minimum rate with no separate uplift mandated.
Q Do I need an SIA licence to apply for security guard jobs in the United Kingdom in 2026 and how much does it cost?
As per the Security Industry Authority, every security guard in the United Kingdom must hold a valid SIA licence before starting work in 2026. The licence fee is £184 and remains valid for three years after passing the required Level 2 training course and criminal record check. Employers cannot legally employ unlicensed guards.
Q What are the maximum weekly working hours and annual leave entitlement for security guards in the United Kingdom?
As per the Department for Business and Trade, security guards in the United Kingdom cannot work more than 48 hours per week on average over a 17-week reference period in 2026 unless they opt out in writing. Workers receive at least 5.6 weeks of paid annual leave including bank holidays calculated on hours worked.
Q How much income tax and National Insurance will a security guard earning £25,000 per year pay in the United Kingdom in the 2026/27 tax year?
As per HM Revenue and Customs, a security guard earning £25,000 in the 2026/27 tax year pays £2,486 in income tax and £1,732 in Class 1 National Insurance contributions. The personal allowance remains £12,570 with the basic rate at 20% on earnings above that threshold up to £50,270.
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