Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum hourly rate for packing jobs in UK warehouses in 2026?
As per GOV.UK, the National Living Wage for packing job workers aged 21 and over is £12.80 per hour from April 2026. Workers aged 18-20 receive £10.50 per hour and those under 18 receive £7.55 per hour with no exceptions for entry-level packing roles. Overtime must be paid at the same minimum rate for hours above 40 per week.
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As per GOV.UK, the average working week for packing jobs is capped at 48 hours including overtime unless you opt out in writing. Employers must provide at least 5.6 weeks of paid annual leave per year for full-time packing staff equating to 28 days including bank holidays. Night shift packing roles require additional health assessments every 2 years.
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As per GOV.UK, applicants must provide a valid passport or birth certificate, National Insurance number, and proof of address dated within 3 months. Right to work documents such as a UK visa or settled status share code are mandatory for all packing positions even for UK citizens.
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As per HMRC, the default tax code for packing job employees is 1257L allowing £12,570 of tax-free earnings in the 2026/27 tax year. Packing workers earning under £50,270 pay 20% income tax on amounts above the personal allowance with 8% National Insurance deducted from weekly pay above £242.
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