Cities
Front of House Officer - Night
Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job Description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the National Living Wage rate for restaurant workers aged 21 and over in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for workers aged 21 and over is £12.50 per hour as of 1 April 2026. Restaurant assistants, waiters and kitchen porters receive this rate for all hours worked including overtime at 1.5 times the hourly rate after 48 hours in a reference period. Employers must pay this rate or face penalties of up to £20,000 per worker.
What visa route and minimum salary apply for non-UK citizens seeking restaurant chef roles in the United Kingdom in 2026?
As per GOV.UK, non-UK applicants for restaurant chef positions must hold a Skilled Worker visa sponsored by a licensed employer with a minimum salary of £30,960 or the going rate for the SOC code 5434, whichever is higher, as of January 2026. The visa requires a Certificate of Sponsorship issued no earlier than 3 months before application and payment of the Immigration Skills Charge of £1,000 per year.
Do I need formal qualifications or prior experience to work as a restaurant waiter in the United Kingdom?
As per GOV.UK, no formal qualifications are required for restaurant waiter roles but applicants must hold a valid Level 2 Food Hygiene Certificate obtained within the last 3 years. Employers typically require at least 6 months of customer-facing experience demonstrated through references or a trial shift.
What documents are required when applying for a restaurant job through the UK government Work Trial scheme in 2026?
As per GOV.UK, applicants must provide a National Insurance number, proof of right to work such as a passport or biometric residence permit, and a completed Work Trial agreement form before starting. Employers must issue a written statement of employment particulars within 1 day of the trial commencing.
