Restaurant General Manager
Company
InterContinental Hotels Group
Location
Kuwait City
Job Type
Full-time
Posted
3 days ago
Via
via Jooble
Job Description
Responsibilities
• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
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• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
#J-18808-Ljbffr
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum monthly salary for security guards in Kuwait as of 2026?
The Public Authority for Manpower sets the minimum wage for security guards at 250 KWD per month for non-Kuwaiti workers effective January 2026, with overtime paid at 1.25 times the hourly rate after 8 hours daily. Kuwaiti nationals in the same role receive a minimum of 400 KWD per month under the national labor support program.
What work permit and visa documents are required for non-Kuwaiti security guards in 2026?
Non-Kuwaiti security guards must obtain a work permit from the Public Authority for Manpower and a residency visa sponsored by the employer, with the application requiring a valid passport, medical fitness certificate, and police clearance issued no earlier than 2025. The permit fee is 10 KWD and must be renewed annually before the contract expiry date.
What education and experience are needed to qualify for security guard jobs in Kuwait?
Security guards require a minimum of secondary school certificate plus 2 years of prior security experience verified by the employer, along with completion of a 40-hour training course approved by the Ministry of Interior. Applicants must be at least 21 years old and pass a physical fitness test conducted at approved centers.
What is the exact application process and list of documents for security guard positions in Kuwait?
Submit the application online through the Public Authority for Manpower portal with a completed form, attested educational certificates, experience letters, passport copy, and 4 recent photos, followed by employer sponsorship approval within 30 days. The full process takes 45-60 days including medical and security screening.
