Country Operations Manager - Restaurants

Country Operations Manager - Restaurants


Company
Hudson Manpower
Location
Kuwait City
Job Type
Full-time
Via
via Indeed

Job Description
Job Overview

We are seeking a highly skilled and experienced Operations Manager to oversee our premium dining restaurants. The successful candidate will be responsible for managing day-to-day operations, ensuring the restaurants operate efficiently, effectively, and to the highest standards of quality and service. The Operations Manager will work closely with senior management, culinary teams, and front-of-house staff to meet business objectives, deliver exceptional guest experiences, and achieve financial targets.

Key Responsibilities

Operational Management:
• Develop and implement operational policies and procedures to ensure smooth restaurant operations
• Monitor restaurant performance metrics and identify opportunities for improvement
• Manage inventory, supplies, and equipment to maintain optimal stock levels
• Maintain a safe and sanitary working environment for all staff and guests
• Ensure compliance with all health, safety, and regulatory requirements

Financial Management:
• Develop annual budgets for the restaurants and monitor performance against targets
• Ensure restaurants operate within budget, making appropriate adjustments as necessary
• Review and analyze financial statements to identify trends and opportunities for improvement
• Develop and implement strategies to increase revenue and reduce costs

Staff Management:
• Recruit, train, and develop high-performing staff at all levels of the organization
• Develop and implement employee engagement and retention programs
• Ensure staff are motivated, well-trained, and equipped to deliver exceptional guest experiences
• Build and maintain strong relationships with culinary teams, front-of-house staff, and senior management

Guest Experience:
• Ensure all guests receive exceptional service and that restaurants deliver on brand promise
• Develop and implement programs to enhance the guest experience
• Monitor guest feedback and use insights to inform future initiatives
• Identify opportunities to increase customer loyalty and repeat business

Reports To: Group President

Qualifications and Requirements
• Bachelor's degree in Hospitality Management or related field
• Minimum 10 years of experience in restaurant management, with at least 5 years in a leadership role
• Proven track record of success in managing high-end, premium dining restaurants
• Strong financial acumen and experience managing budgets and financial statements
• Excellent communication and interpersonal skills
• Exceptional problem-solving and decision-making abilities
• Strong leadership and staff management skills
• Ability to work under pressure and meet tight deadlines
• Passion for delivering exceptional guest experiences

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum monthly salary for security guards in Kuwait as of 2026?
The Public Authority for Manpower sets the minimum wage for security guards at 250 KWD per month for non-Kuwaiti workers effective January 2026, with overtime paid at 1.25 times the hourly rate after 8 hours daily. Kuwaiti nationals in the same role receive a minimum of 400 KWD per month under the national labor support program.
Q What work permit and visa documents are required for non-Kuwaiti security guards in 2026?
Non-Kuwaiti security guards must obtain a work permit from the Public Authority for Manpower and a residency visa sponsored by the employer, with the application requiring a valid passport, medical fitness certificate, and police clearance issued no earlier than 2025. The permit fee is 10 KWD and must be renewed annually before the contract expiry date.
Q What education and experience are needed to qualify for security guard jobs in Kuwait?
Security guards require a minimum of secondary school certificate plus 2 years of prior security experience verified by the employer, along with completion of a 40-hour training course approved by the Ministry of Interior. Applicants must be at least 21 years old and pass a physical fitness test conducted at approved centers.
Q What is the exact application process and list of documents for security guard positions in Kuwait?
Submit the application online through the Public Authority for Manpower portal with a completed form, attested educational certificates, experience letters, passport copy, and 4 recent photos, followed by employer sponsorship approval within 30 days. The full process takes 45-60 days including medical and security screening.
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