Restaurant General Manager
Company
InterContinental Hotels Group
Location
Kuwait City
Job Type
Full-time
Posted
3 days ago
Via
via Jooble
Job Description
Responsibilities
• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
#J-18808-Ljbffr
• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
#J-18808-Ljbffr
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for Packing Jobs in Kuwait?
As per the Public Authority for Manpower, the minimum wage for packing jobs in Kuwait is 230 KWD per month as of January 2026 for non-Kuwaiti workers in the private sector. Overtime must be paid at 1.25 times the hourly rate for hours exceeding 8 per day.
What work permit and visa documents are required for Packing Jobs in Kuwait as a foreigner in 2026?
Foreign workers need a valid work permit issued by the Public Authority for Manpower and an employer-sponsored residency visa under Article 18 of the Kuwait Labor Law. The permit costs 10 KWD and must be renewed annually before expiry.
What education and experience are needed to qualify for Packing Jobs in Kuwait?
Packing jobs require a high school certificate or equivalent and at least 1 year of warehouse experience verified by previous employer letters. No university degree is mandatory but basic Arabic or English literacy is checked during medical fitness tests.
How do I apply for Packing Jobs and what documents are required in Kuwait?
Submit an online application through the Public Authority for Manpower portal with passport, attested educational certificates, and a medical fitness report from an approved Kuwaiti clinic. Processing takes 15 working days with a 5 KWD application fee.
