Restaurant General Manager
Company
InterContinental Hotels Group
Location
Kuwait City
Job Type
Full-time
Posted
3 days ago
Via
via Jooble
Job Description
Responsibilities
• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
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• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
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Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum wage for Plumber Jobs in Kuwait?
As per the Ministry of Social Affairs and Labour, the minimum wage for plumbers in Kuwait is 120 KWD per month as of January 2026 for expatriate workers in the private sector. Overtime rates must be paid at 1.25 times the hourly rate for hours exceeding 8 per day. This applies to all licensed contracting firms.
What work permit and visa documents are required for plumber jobs in Kuwait as an expat?
The Ministry of Social Affairs and Labour requires a valid work permit sponsored by a Kuwaiti employer before entry, along with a residence visa (iqama) issued within 30 days of arrival. Applicants must submit a medical fitness certificate, police clearance, and trade test results from an approved center. The permit costs 50 KWD and is valid for one year renewable.
What education and experience are needed to qualify for plumber jobs in Kuwait?
The Ministry of Social Affairs and Labour mandates a minimum of 3 years documented experience in plumbing for expatriates plus a secondary school certificate or equivalent vocational diploma. No university degree is required but a recognized trade certificate from the Public Authority for Manpower must be submitted. Applicants under 21 or over 60 are ineligible.
What is the step-by-step application process and required documents for plumber jobs in Kuwait?
Applications are submitted online via the Ministry of Social Affairs and Labour portal with a valid passport, 4 photos, experience certificates, and employer contract. After approval the worker receives an entry visa within 15 working days. All documents must be attested by the Kuwaiti embassy in the home country before travel.
