Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job Type
Full-time
Posted
2 days ago
Via
via WhatJobs
Apply On
Job Description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum daily wage for cleaning staff jobs in Mexico starting January 2026?
As per the Secretaría del Trabajo y Previsión Social, the minimum wage for cleaning staff in Mexico is 280 MXN per day as of January 1 2026 in the general zone and 310 MXN per day in the northern border zone. Overtime after 8 hours must be paid at double rate with triple rate after 9 hours. Employers must register all cleaning staff in IMSS within 5 business days of hiring.
Do I need any education or prior experience to apply for cleaning staff positions in Mexico?
As per the Secretaría del Trabajo y Previsión Social, no formal education or prior experience is required for cleaning staff jobs in Mexico. Applicants must be at least 16 years old and provide a valid CURP and official ID. Employers may request a basic health certificate from SSA for roles involving food areas or hospitals.
What documents do I need to submit when applying for cleaning staff jobs through official Mexican government portals in 2026?
As per the Secretaría del Trabajo y Previsión Social, applicants must submit CURP, INE or passport, proof of address from the last 3 months, and a completed STPS employment registration form. The process requires uploading these to the portal at www.gob.mx/stps within 30 days of starting work. No professional license is needed for standard cleaning roles.
How many hours per week can cleaning staff legally work and what leave is mandatory in Mexico for 2026?
As per the Secretaría del Trabajo y Previsión Social, cleaning staff may work a maximum of 48 hours per week with at least one paid rest day. Workers receive 12 days of paid vacation after the first year plus 25% vacation premium and 15 days of Christmas bonus by December 20 each year. Maternity leave is 84 days with full pay through IMSS.
