Restaurant Branch Manager

Restaurant Branch Manager


Company
Sandhills Lounge
Location
Muscat
Job Type
Full-time
Posted
12 hours ago
Via
via Indeed
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Job Description
Job Summary

The Restaurant Branch Manager is responsible for overseeing the daily operations of a restaurant branch, ensuring high standards of customer service, operational efficiency, staff performance, and profitability. The role involves leadership, financial management, and maintaining brand standards.

Key Responsibilities1. Operations Management
β€’ Oversee day-to-day restaurant operations
β€’ Ensure smooth service and customer satisfaction
β€’ Maintain cleanliness, hygiene, and safety standards
β€’ Monitor food quality and presentation

2. Team Leadership
β€’ Recruit, train, and supervise staff
β€’ Schedule shifts and manage attendance
β€’ Motivate team members and handle performance issues
β€’ Foster a positive and productive work environment

3. Customer Service
β€’ Ensure excellent customer experience
β€’ Handle customer complaints professionally
β€’ Build customer loyalty and engagement

4. Financial Management
β€’ Manage budgets, sales targets, and expenses
β€’ Monitor daily revenue and control costs
β€’ Analyze financial reports and implement improvements
β€’ Optimize profitability

5. Inventory & Supply Chain
β€’ Manage stock levels and ordering
β€’ Coordinate with suppliers
β€’ Reduce wastage and control inventory costs

6. Compliance & Standards
β€’ Ensure compliance with health and safety regulations
β€’ Maintain company policies and brand standards
β€’ Conduct regular audits and inspections

Qualifications & Skills
β€’ Bachelor’s degree in Hospitality Management, Business, or related field (preferred)
β€’ 3–5+ years of experience in restaurant management
β€’ Strong leadership and communication skills
β€’ Financial and business acumen
β€’ Problem-solving and decision-making abilities
β€’ Ability to work under pressure

Key Performance Indicators (KPIs)
β€’ Sales growth and profitability
β€’ Customer satisfaction scores
β€’ Staff retention and performance
β€’ Food quality and service standards
β€’ Cost control and waste reduction

Work Location: In person

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the minimum monthly salary for cleaning staff jobs in Oman as of 2026 including accommodation allowance?
As per the Ministry of Labour, the minimum wage for cleaning staff in Oman is OMR 180 per month as of January 2026 with accommodation provided separately or OMR 220 without accommodation. Overtime must be paid at 1.25 times the hourly rate for hours beyond 8 per day. This applies to all private sector contracts registered after 1 March 2025.
Q What work permit and visa documents are required for expatriates applying to cleaning staff jobs in Oman in 2026?
As per the Ministry of Labour, expatriates need a valid work permit issued by the employer through the electronic system before arrival, plus a medical fitness certificate from an approved center and a police clearance from the home country. The visa is tied to the specific employer and job title listed on the permit. Renewal requires submission 60 days before expiry with updated contract details.
Q What education and experience criteria must cleaning staff meet to qualify for jobs in Oman?
As per the Ministry of Labour, cleaning staff positions require no formal education but at least 6 months of documented prior experience in similar roles verified by previous employer letters. Applicants must be aged between 21 and 55 years at the time of contract signing. All candidates undergo a mandatory skills assessment at approved centers starting 1 February 2026.
Q Which documents are mandatory when submitting an application for cleaning staff jobs through the official Oman portal in 2026?
As per the Ministry of Labour, applicants must upload a valid passport, recent passport-size photo, attested educational or experience certificates, and a signed employment contract copy within the online system. Medical reports from approved clinics must be submitted within 30 days of arrival. Incomplete applications are rejected automatically after 14 days.
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