General Manager, Restaurant & Food Business
Company
Green Umbrella Recruitment
Location
Muscat
Job Type
Full-time
Via
via Indeed
Apply On
Job Description
Job Information
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for packing jobs in Oman for expatriates in 2026?
The Ministry of Labour sets no statutory minimum wage for expatriate packing roles but requires contracts to state at least OMR 200 per month plus food allowance of OMR 30 as of January 2026. Overtime after 8 hours daily must be paid at 1.25 times the hourly rate.
What work permit and visa documents are required for packing jobs in Oman?
Employers must obtain a work permit from the Ministry of Labour before entry and a residence visa valid for two years costing OMR 20 for issuance as of 2026. Applicants need a valid passport, medical fitness certificate from approved centres, and a no-objection certificate from the sponsor.
What education and experience are needed for packing jobs in Oman?
Packing positions require completion of basic education up to grade 10 and at least six months documented warehouse experience verified by previous employer letters. No formal vocational certificate is mandatory but forklift operation needs a Ministry-approved licence renewed every two years.
How do I apply for packing jobs and what documents are submitted in Oman?
Submit applications through the Ministry of Labour e-services portal with a completed labour contract, passport copy, and two photographs by 31 March 2026 for the next recruitment cycle. Employers upload the documents and pay OMR 50 processing fee within 15 working days.
