General Manager, Restaurant & Food Business
Company
Green Umbrella Recruitment
Location
Muscat
Job Type
Full-time
Via
via Indeed
Apply On
Job Description
Job Information
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant workers in Oman as of 2026?
As per the Ministry of Labour, the minimum wage for Omani nationals in restaurant roles is 325 OMR per month as of 2026, with overtime paid at 1.25 times the hourly rate after 8 hours daily. Non-Omani workers have no statutory minimum but contracts must specify at least 250 OMR monthly.
How do expats apply for a work permit for restaurant jobs in Oman in 2026?
As per the Ministry of Labour, expats need a valid employment contract and employer-sponsored visa under the 2026 e-Visa system, with processing taking 5-10 working days and a fee of 20 OMR. The permit is tied to the specific restaurant employer and valid for up to 2 years.
What education and experience are required for restaurant jobs in Oman?
As per the Ministry of Labour, restaurant positions require a minimum secondary school certificate plus 1 year of relevant experience for roles like waiter or cook, with no degree mandatory for entry-level posts as of 2026. Food safety training certification must be completed within 30 days of hiring.
What documents are needed to apply for restaurant jobs in Oman?
As per the Ministry of Labour, applicants must submit a passport valid for 6 months, attested educational certificates, a medical fitness report from an approved center, and a police clearance certificate dated within 3 months as of 2026. All documents require Arabic translation if not in English.
