Business Developer
Company
justclean
Location
Muscat
Job Type
Full-time
Posted
7 hours ago
Via
via Indeed
Apply On
Job Description
The Regional Officer is responsible for ensuring operational efficiency and successful order fulfilment within an assigned country, while also supporting other countries in the region when required. This is a shift-based and rotational role, where responsibilities may vary daily based on operational needs.
The role involves monitoring orders, ensuring partner satisfaction, managing live operational issues, and coordinating with service providers and customer service teams to ensure smooth execution of delivery and home cleaning services.
Key Responsibilities
Oversee the full order lifecycle from pickup to delivery within the assigned country.
Ensure all ticket updates strictly follow the SOPs provided by team leaders.
Follow up promptly on delayed or pending orders with service providers.
Track and update order statuses to maintain consistent operational performance.
Handle partner support tickets and escalate unresolved issues when necessary.
Support daily operations according to shift allocations.
Monitor operations across delivery points and escalate any delays or failures.
Act as a liaison between country operations teams and customer service.
Assist in real-time incident management and operational escalations.
Prepare and submit shift reports summarizing incidents, order performance, and service quality.
Ensure timely execution of pickups and deliveries.
Support training and onboarding of service providers when required.
Communicate directly with partners regarding operational needs.
Provide cross-country operational support during peak hours or emergencies.
Respond to WhatsApp messages in a timely manner.
Monitor new home cleaning orders and follow up accordingly.
Track car wash orders and other service verticals.
Escalate service providers with technical issues to the team leader.
Monitor hourly dashboards and follow up with service providers as needed.
Inform service providers of any compensation cases when applicable.
Requirements
Bahraini nationality (Mandatory)
Must be registered with the Ministry of Labour (MOL)
Eligible for Tamkeen support
Strong communication and coordination skills
Ability to work in a fast-paced, shift-based environment
Detail-oriented with strong follow-up and problem-solving skills
Basic knowledge of operations or logistics is an advantage
Pay: RO325.000 per month
Work Location: In person
The role involves monitoring orders, ensuring partner satisfaction, managing live operational issues, and coordinating with service providers and customer service teams to ensure smooth execution of delivery and home cleaning services.
Key Responsibilities
Oversee the full order lifecycle from pickup to delivery within the assigned country.
Ensure all ticket updates strictly follow the SOPs provided by team leaders.
Follow up promptly on delayed or pending orders with service providers.
Track and update order statuses to maintain consistent operational performance.
Handle partner support tickets and escalate unresolved issues when necessary.
Support daily operations according to shift allocations.
Monitor operations across delivery points and escalate any delays or failures.
Act as a liaison between country operations teams and customer service.
Assist in real-time incident management and operational escalations.
Prepare and submit shift reports summarizing incidents, order performance, and service quality.
Ensure timely execution of pickups and deliveries.
Support training and onboarding of service providers when required.
Communicate directly with partners regarding operational needs.
Provide cross-country operational support during peak hours or emergencies.
Respond to WhatsApp messages in a timely manner.
Monitor new home cleaning orders and follow up accordingly.
Track car wash orders and other service verticals.
Escalate service providers with technical issues to the team leader.
Monitor hourly dashboards and follow up with service providers as needed.
Inform service providers of any compensation cases when applicable.
Requirements
Bahraini nationality (Mandatory)
Must be registered with the Ministry of Labour (MOL)
Eligible for Tamkeen support
Strong communication and coordination skills
Ability to work in a fast-paced, shift-based environment
Detail-oriented with strong follow-up and problem-solving skills
Basic knowledge of operations or logistics is an advantage
Pay: RO325.000 per month
Work Location: In person
Frequently Asked Questions
Quick answers about Welder Jobs
What is the minimum wage for Welder Jobs in Oman?
As per the Ministry of Labour, the minimum wage for Omani nationals in private sector roles including welders is OMR 325 per month as of 2026 with no separate welder category rate. Overtime is paid at 1.25 times the hourly rate after 8 hours per day.
What visa and work permit requirements apply for expat welders in Oman?
As per the Ministry of Labour, expat welders require a valid work permit sponsored by an Omani employer with a labour card issued within 30 days of arrival and renewable annually for OMR 20 fee. The employer must obtain prior approval showing no Omani available for the role.
What education and experience are required for welder jobs in Oman?
As per the Ministry of Labour, welders need at least a vocational certificate in welding plus 2 years documented experience for non-Omanis to qualify for work permits. Omanis may enter with basic training under Omanisation quotas.
What documents are needed to apply for welder jobs in Oman?
As per the Ministry of Labour, applicants must submit passport, attested educational certificates, experience letters, medical fitness certificate and police clearance to the employer for work permit processing within 60 days of job offer.
