Operations Officer - Security

Operations Officer - Security


Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
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Job Description
Operations Officer – 51st Security Agency

Job Summary:

The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
β€’ Supervise and monitor daily deployment of security personnel across assigned sites
β€’ Ensure all guards are complete, on time, and properly equipped
β€’ Conduct regular site inspections and spot checks
β€’ Address client concerns and ensure service satisfaction
β€’ Prepare and submit incident reports, daily logs, and operational updates
β€’ Coordinate with HR for staffing requirements, replacements, and disciplinary actions
β€’ Ensure compliance with company policies and security protocols
β€’ Investigate incidents, security breaches, and submit recommendations
β€’ Manage scheduling, relievers, and emergency deployments
β€’ Maintain strong communication with clients and internal teams

Qualifications:
β€’ Bachelor’s degree in Criminology, Security Management, or related field
β€’ Preferably with security agency or law enforcement experience
β€’ Strong leadership and problem-solving skills
β€’ Excellent communication and client-handling ability
β€’ Willing to work on flexible hours and handle field operations
β€’ Knowledge of security protocols, incident handling, and reporting

Key Skills:
β€’ Operations management
β€’ Leadership and team supervision
β€’ Crisis and incident handling
β€’ Client relationship management
β€’ Reporting and documentation

Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
β€’ Company events
β€’ Opportunities for promotion

Work Location: In person

Frequently Asked Questions

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Q What is the daily minimum wage for delivery truck drivers in Metro Manila starting January 2026?
The Department of Labor and Employment sets the National Capital Region daily minimum wage at PHP 670 for non-agricultural drivers effective 1 January 2026 under Wage Order NCR-25. This covers an 8-hour shift with overtime compensated at PHP 837.50 for the first 8 hours beyond regular time.
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Applicants must hold a valid Professional Driver's License with restriction code 2 or 3 issued by the Land Transportation Office and at least two years of documented driving experience. The Department of Labor and Employment requires submission of the license copy and NBI clearance showing no traffic violation records within the past 24 months.
Q Which documents must be submitted when applying for driver jobs through DOLE-accredited agencies in 2026?
Required documents include a valid Professional Driver's License, SSS and PhilHealth numbers, birth certificate, and a medical certificate from a DOH-accredited clinic dated within 30 days. The Department of Labor and Employment mandates these four items for all local driver placements processed after 1 February 2026.
Q How many hours per week can drivers legally work and what paid leave is mandatory in 2026?
Drivers are limited to 48 hours per week with at least one rest day; the Department of Labor and Employment enforces 5 days of paid service incentive leave plus 10 regular holidays with 200% pay if worked. Overtime beyond 8 hours daily must be paid at 125% of the PHP 670 base rate.
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