Operations Officer - Security
Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
Apply On
Job Description
Operations Officer – 51st Security Agency
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the daily minimum wage for security guards in NCR Philippines as of 2026?
As per the Department of Labor and Employment, the minimum wage for security guards in the National Capital Region is PHP 645 per day effective January 2026 under Wage Order NCR-25. This covers 8-hour shifts with overtime paid at 125% of the hourly rate calculated from PHP 80.63 per hour.
What education and experience are required to qualify as a security guard in the Philippines in 2026?
As per the Department of Labor and Employment, applicants must have completed at least high school education and hold a valid Security Guard License from the Philippine National Police. No prior experience is mandated for entry-level positions but a 40-hour pre-licensing training course must be completed before 2026 licensing renewal.
What documents are needed to apply for a security guard position through DOLE-accredited agencies in 2026?
As per the Department of Labor and Employment, required documents include a valid NBI clearance issued within 6 months, a Security Guard License from PNP, birth certificate, and medical certificate from a DOH-accredited clinic. Applications must be submitted with a filled-out DOLE employment contract form by March 2026 deadlines for agency placements.
How many hours per week and what leave benefits apply to security guards under 2026 Philippine labor rules?
As per the Department of Labor and Employment, security guards work a maximum of 48 hours per week across 6 days with at least 1 rest day. They are entitled to 5 days of service incentive leave after 1 year of service and 13th-month pay of PHP 19,350 minimum calculated from the PHP 645 daily rate.
