Security Officer

Security Officer


Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!

Frequently Asked Questions

Quick answers about Packing Staff Jobs

Q What is the minimum wage for Packing Staff Jobs in Philippines in 2026?
As per the Department of Labor and Employment, the minimum wage for Packing Staff in the National Capital Region is PHP 645 per day as of January 1 2026. Non-agricultural establishments must pay this rate with overtime at 125 percent for work beyond 8 hours. Regional wage boards set lower rates such as PHP 480 per day in Eastern Visayas.
Q What education and experience are required for Packing Staff positions in the Philippines?
As per the Department of Labor and Employment, Packing Staff roles require at least high school completion or equivalent with no prior experience mandated for entry-level positions. Employers may prefer candidates who completed the 6-month Technical Education and Skills Development Authority packaging course. Applicants must be at least 18 years old.
Q What documents are needed to apply for Packing Staff jobs in the Philippines?
As per the Department of Labor and Employment, applicants must submit a valid government ID, birth certificate, and NBI clearance dated within the last 6 months. A medical certificate from a DOLE-accredited clinic and barangay clearance are also required for most warehouse employers. No professional license is needed for this role.
Q What are the standard working hours and benefits for Packing Staff in the Philippines?
As per the Department of Labor and Employment, Packing Staff work 8 hours per day and 6 days per week with a mandatory 1-hour meal break. Employees receive 13th month pay by December 24 2026 plus 5 days of service incentive leave after one year of service. Night shift differential is PHP 48.38 per hour for work between 10 PM and 6 AM.
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