Operations Officer - Security

Operations Officer - Security


Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
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Job Description
Operations Officer – 51st Security Agency

Job Summary:

The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
β€’ Supervise and monitor daily deployment of security personnel across assigned sites
β€’ Ensure all guards are complete, on time, and properly equipped
β€’ Conduct regular site inspections and spot checks
β€’ Address client concerns and ensure service satisfaction
β€’ Prepare and submit incident reports, daily logs, and operational updates
β€’ Coordinate with HR for staffing requirements, replacements, and disciplinary actions
β€’ Ensure compliance with company policies and security protocols
β€’ Investigate incidents, security breaches, and submit recommendations
β€’ Manage scheduling, relievers, and emergency deployments
β€’ Maintain strong communication with clients and internal teams

Qualifications:
β€’ Bachelor’s degree in Criminology, Security Management, or related field
β€’ Preferably with security agency or law enforcement experience
β€’ Strong leadership and problem-solving skills
β€’ Excellent communication and client-handling ability
β€’ Willing to work on flexible hours and handle field operations
β€’ Knowledge of security protocols, incident handling, and reporting

Key Skills:
β€’ Operations management
β€’ Leadership and team supervision
β€’ Crisis and incident handling
β€’ Client relationship management
β€’ Reporting and documentation

Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
β€’ Company events
β€’ Opportunities for promotion

Work Location: In person

Frequently Asked Questions

Quick answers about Packing Staff Jobs

Q What is the minimum wage for Packing Staff Jobs in Philippines in 2026?
As per the Department of Labor and Employment, the minimum wage for Packing Staff in the National Capital Region is PHP 645 per day as of January 1 2026. Non-agricultural establishments must pay this rate with overtime at 125 percent for work beyond 8 hours. Regional wage boards set lower rates such as PHP 480 per day in Eastern Visayas.
Q What education and experience are required for Packing Staff positions in the Philippines?
As per the Department of Labor and Employment, Packing Staff roles require at least high school completion or equivalent with no prior experience mandated for entry-level positions. Employers may prefer candidates who completed the 6-month Technical Education and Skills Development Authority packaging course. Applicants must be at least 18 years old.
Q What documents are needed to apply for Packing Staff jobs in the Philippines?
As per the Department of Labor and Employment, applicants must submit a valid government ID, birth certificate, and NBI clearance dated within the last 6 months. A medical certificate from a DOLE-accredited clinic and barangay clearance are also required for most warehouse employers. No professional license is needed for this role.
Q What are the standard working hours and benefits for Packing Staff in the Philippines?
As per the Department of Labor and Employment, Packing Staff work 8 hours per day and 6 days per week with a mandatory 1-hour meal break. Employees receive 13th month pay by December 24 2026 plus 5 days of service incentive leave after one year of service. Night shift differential is PHP 48.38 per hour for work between 10 PM and 6 AM.
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