Dir-Housekeeping

Dir-Housekeeping


Company
Marriott Hotels Resorts
Location
Doha
Job Type
Full-time
Via
via Qa.talent.com

Job Description
Description

JOB SUMMARY

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in housekeeping or related professional area.

OR

2year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; 3 years experience in housekeeping or related professional area.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

Ensures compliance with all housekeeping policies standards and procedures.

Understands the importance of departments operation on the overall property financial goals and educates staff on details as appropriate.

Reviews staffing levels to ensure the guest service operational needs and financial objectives are met.

Obtains list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Supervises an effective inspection program for all guestrooms and public space.

Understands the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensures all employees have proper supplies equipment and uniforms.

Communicates areas that need attention to staff and follows up to ensure understanding.

Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies standards and procedures.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Human Resources Activities

Uses all available on the job training tools to train new room attendants and provide followup training as necessary.

Establishes and maintains open collaborative relationships with employees and ensures employees do the same with them.

Schedule employees to business demands and for tracks employee time and attendance.

Ensures employees understand expectations and parameters.

Ensures property policies are administered fairly and consistently disciplinary procedures and documentation are completed according to policy.

Observes service behaviors of employees and provides feedback to individuals.

Ensures employee recognition is taking place on all shifts.

Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Participates in employee progressive discipline procedures.

Review employee satsifaction results.

Participates in interviewing and hiring of team members with the appropriate skills.

Ensuring Exceptional Customer Service

Sets a positive example for guest relations.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Empowers employees to provide excellent customer service.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Responds to and handles guest problems and complaints.

Strives to improve service performance.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Key Skills
Hotel Experience,Taleo,Hospitality Experience,Environmental Services,Laundry,Cleaning Experience,Housekeeping Management,OSHA,Sanitation,Team Management,Leadership Experience,Supervising Experience
Employment Type : Full-Time
Experience: years
Vacancy: 1

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum wage for Security Guard Jobs in Qatar?
As per the Ministry of Labour, the minimum wage for Security Guard Jobs in Qatar is 1,000 QAR basic wage per month as of 2026, with employers required to provide either accommodation worth 500 QAR or a housing allowance plus 300 QAR food allowance. Overtime must be paid at 1.25 times the hourly rate for hours exceeding 8 per day.
Q What work permit and visa requirements apply for Security Guard Jobs in Qatar for foreign applicants?
As per the Ministry of Interior, foreign security guards require a valid work permit sponsored by a Qatari employer plus a residence permit (RP) issued under Law No. 21 of 2015, with applications processed through the Metrash2 system and medical fitness test completed within 30 days of arrival.
Q What education and experience eligibility criteria exist for Security Guard Jobs in Qatar?
As per the Ministry of Labour, applicants for Security Guard Jobs in Qatar must hold at least a secondary school certificate and complete a 40-hour approved security training course, with a minimum of 2 years prior experience in a similar role required for those aged 21 and above.
Q What documents and steps are needed to apply for Security Guard Jobs in Qatar?
As per the Ministry of Labour, applicants must submit a valid passport, attested educational certificates, police clearance certificate, and medical report through the employer’s online portal on mol.gov.qa, followed by contract signing and work permit issuance within 15 working days.
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