Food & Beverage Operations Manager

Food & Beverage Operations Manager


Company
AccorHotel
Location
Doha
Job Type
Full-time
Via
via Talent.com

Job Description
Job Summary

The Food & Beverage Operations Manager is responsible for leading and overseeing the daily operations of all F&B outlets at Raffles & Fairmont Doha. This role ensures the highest level of guest satisfaction operational efficiency financial performance and team development. With a commitment to luxury hospitality innovation and service excellence the F&B Operations Manager supports the strategic direction of the Food & Beverage division and ensures alignment with the brand standards of both Raffles and Fairmont.

Key Responsibilities

Operational Leadership
• Supervise the day-to-day operations of all F&B venues including restaurants bars lounges and in-room dining.
• Maintain consistency in quality service delivery and guest experience across all touchpoints.
• Collaborate with the Chefs and Restaurant Managers to ensure smooth coordination between kitchen and service operations.
• Monitor service standards and implement improvement plans where needed.

Financial Management
• Drive revenue growth through upselling promotions and cost control initiatives.
• Support in the development and execution of the F&B budget forecasting and performance analysis.
• Optimize labor productivity and manage departmental expenditures in line with forecasts.

Team Management & Development
• Lead train and mentor a multicultural and dynamic F&B team.
• Promote a positive respectful and inclusive work culture in line with company values.
• Conduct regular performance reviews and support professional development plans.
• Ensure adequate staffing levels and succession planning across outlets.

Guest Experience & Service Excellence
• Uphold and enhance service excellence in line with Forbes and LQA standards.
• Resolve guest complaints promptly and professionally ensuring total satisfaction.
• Implement and support guest feedback systems and monitor trends.

Strategic Collaboration
• Work closely with the Assistant Director of F&B to execute departmental strategies and goals.
• Participate in F&B innovation projects menu planning and promotional initiatives.
• Liaise with Marketing and Events teams to develop seasonal campaigns and activations.

Compliance & Safety
• Ensure compliance with local health and safety regulations HACCP standards and corporate policies.
• Uphold brand legal and ethical standards in all F&B operations.

Qualifications :
• Bachelors degree in Hospitality Management or related field
• Minimum 5 years of progressive F&B leadership experience in luxury hotel/s and/or resort/s; GCC experience preferred
• Experience in high volume F&B operations and management
• Proven financial acumen and experience with P&L management
• Exceptional interpersonal leadership and communication skills
• Proficiency in English; additional languages are a plus
• Familiarity with relevant F&B POS and management systems

Remote Work :

No

Employment Type :

Full-time

Key Skills
Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS
Experience: years
Vacancy: 1

Frequently Asked Questions

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As per the Ministry of Labour, the minimum wage for plumbers in Qatar is 1,000 QAR per month as of 2026 plus 300 QAR food allowance and 500 QAR accommodation allowance if not provided by employer. Overtime after 8 hours daily must be paid at 1.25 times the hourly rate with a maximum of 10 overtime hours per week.
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