F&B Hostess
Company
Holiday Inn Singapore Little India
Location
Singapore
Posted
23 hours ago
Via
via BeBee
Apply On
Job Description
JOB OVERVIEW To provide an appropriate welcome at the restaurants for guests and potential guests, maximising their dining experience using technical and individual social skills.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
At Holiday Inn®we want our guests to relax and be themselves which means we need team members to:
• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS:
• Cash handling and banking procedures
• Deal with irregular payments
• Work with superior in the preparation and management of the department’s budget and is aware of financial targets
• Recycles where-ever possible and enforces cost saving measures to staff
PEOPLE:
• Assist with food and beverage service
GUEST EXPERIENCE:
• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
o Ensure restaurant operating equipment is clean and in working order o Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy o Welcoming guests to the Restaurant, by using the Restaurant name o Inquiring if they have a reservation and noting it in the reservation book if they do o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your supervisor
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Maintain responsibility of cleanliness of F&B hostess stations and all menus
• Maintain detailed knowledge of menu, including daily specials
• Ensure tables are cleared quietly and efficiently
• Carry food and beverage trays in a safe manner to minimise breakages
• Take telephone bookings and document in the reservation book according to restaurant standards
• Complete dockets accurately and clearly
• Maintain current information on all general activities of the hotel
RESPONSIBLE BUSINESS:
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
ACCOUNTABILITY To provide an appropriate welcome for guests and potential guests, maximising their dining experience using technical and individual social skills. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.
QUALIFICATIONS AND REQUIREMENTS
High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
At Holiday Inn®we want our guests to relax and be themselves which means we need team members to:
• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS:
• Cash handling and banking procedures
• Deal with irregular payments
• Work with superior in the preparation and management of the department’s budget and is aware of financial targets
• Recycles where-ever possible and enforces cost saving measures to staff
PEOPLE:
• Assist with food and beverage service
GUEST EXPERIENCE:
• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
o Ensure restaurant operating equipment is clean and in working order o Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy o Welcoming guests to the Restaurant, by using the Restaurant name o Inquiring if they have a reservation and noting it in the reservation book if they do o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your supervisor
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Maintain responsibility of cleanliness of F&B hostess stations and all menus
• Maintain detailed knowledge of menu, including daily specials
• Ensure tables are cleared quietly and efficiently
• Carry food and beverage trays in a safe manner to minimise breakages
• Take telephone bookings and document in the reservation book according to restaurant standards
• Complete dockets accurately and clearly
• Maintain current information on all general activities of the hotel
RESPONSIBLE BUSINESS:
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
ACCOUNTABILITY To provide an appropriate welcome for guests and potential guests, maximising their dining experience using technical and individual social skills. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.
QUALIFICATIONS AND REQUIREMENTS
High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum monthly basic wage for security officers under Singapore's Progressive Wage Model in 2026?
As per the Ministry of Manpower, the minimum monthly basic wage for entry-level Security Officers in 2026 is SGD 2,010 under the Progressive Wage Model for the security sector. This increases to SGD 2,370 for Senior Security Officers and SGD 2,650 for Security Supervisors with required training and tenure completed by 1 January 2026. Overtime is paid at 1.5 times the hourly rate after 44 hours per week.
Can foreigners apply for security guard jobs in Singapore and what work pass is required in 2026?
As per the Ministry of Manpower, foreigners must hold a valid Work Permit for the security sector to work as security officers in 2026. Employers must apply through the Work Permit Online system and the foreign worker must pass the Security Officer's Course before deployment. The levy rate is SGD 300 per month for basic security officers as of January 2026.
What are the eligibility criteria including age and education for becoming a licensed security officer in Singapore?
As per the Ministry of Manpower, applicants must be at least 18 years old with no criminal record and complete the 16-hour Security Officer's Course by 2026. A minimum Secondary 2 education or equivalent is required along with passing the medical fitness test conducted by approved clinics.
What documents are needed to apply for a security guard position through a licensed agency in Singapore?
As per the Ministry of Manpower, applicants must submit NRIC or valid work pass, Security Officer's Course certificate, recent passport-sized photo, and medical report from an approved clinic. Employers require these documents before submitting the Work Permit application via WPOL by 2026.
