Housekeeping Operations Manager

Housekeeping Operations Manager


Company
THE PAN PACIFIC HOTEL SINGAPORE
Location
Singapore
Job Type
Contractor
Posted
3 days ago
Via
via BeBee

Job Description
Roles & Responsibilities

We are looking for a Housekeeping Operations Manager. You will play a pivotal role in overseeing and coordinating housekeeping operations, ensuring high standards of cleanliness, hygiene, and presentation across all areas. If you are a highly organized and detail-oriented professional with a passion for maintaining excellence, we want you to be part of our growing team.

Job Responsibilities:

Learning and Development
• Educate Housekeeping Associates in their respective roles.
• Train and develop Team Leaders/Supervisors.
• Schedule and conduct daily communication meetings with associates.
• Share feedback from traveler platform, and guest comments with associates, and take appropriate actions to address any issues immediately.

Projects:
• Monitor and ensure the ongoing implementation of a comprehensive preventive maintenance program throughout the hotel.
• Ensure the proper maintenance and upkeep of all equipment used in the Housekeeping Department.
• Ensure the completion of all work orders related to housekeeping.
• Conduct annual inventories of all housekeeping equipment.
• Assist in overseeing external contractors to ensure compliance with local policies and standards.

Service Standardization
• Maintain high levels of guest service, ensuring timely and professional responses.
• Supervising the Rooms Operation Management System.
• Support and assign associates as needed to meet guest service demands.
• Ensure that uniforms for all associates are well-maintained, clean, and presentable at all times.
• Conduct regular inspections of work areas maintained by Housekeeping Associates.
• Propose action plans to achieve service excellence.
• Establish strong hygiene practices.

Job Requirements:
• Proven experience in a supervisory role within the Housekeeping Department; experience in a 5-star hotel is an advantage.
• Strong knowledge of cleaning techniques, procedures, and cleaning products.
• A diploma in Hotel Management or a related field is preferred.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Tell employers what skills you have

Background Checks

Front Office

Childcare

Budgets

Preventive Maintenance

Housekeeping

Interpersonal Skills

Inventory

Property

Compliance

Furniture

Excess

Service Excellence

Hotel Management

Training Staff

Hospitality

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum monthly basic wage for security officers under Singapore's Progressive Wage Model in 2026?
As per the Ministry of Manpower, the minimum monthly basic wage for entry-level Security Officers in 2026 is SGD 2,010 under the Progressive Wage Model for the security sector. This increases to SGD 2,370 for Senior Security Officers and SGD 2,650 for Security Supervisors with required training and tenure completed by 1 January 2026. Overtime is paid at 1.5 times the hourly rate after 44 hours per week.
Q Can foreigners apply for security guard jobs in Singapore and what work pass is required in 2026?
As per the Ministry of Manpower, foreigners must hold a valid Work Permit for the security sector to work as security officers in 2026. Employers must apply through the Work Permit Online system and the foreign worker must pass the Security Officer's Course before deployment. The levy rate is SGD 300 per month for basic security officers as of January 2026.
Q What are the eligibility criteria including age and education for becoming a licensed security officer in Singapore?
As per the Ministry of Manpower, applicants must be at least 18 years old with no criminal record and complete the 16-hour Security Officer's Course by 2026. A minimum Secondary 2 education or equivalent is required along with passing the medical fitness test conducted by approved clinics.
Q What documents are needed to apply for a security guard position through a licensed agency in Singapore?
As per the Ministry of Manpower, applicants must submit NRIC or valid work pass, Security Officer's Course certificate, recent passport-sized photo, and medical report from an approved clinic. Employers require these documents before submitting the Work Permit application via WPOL by 2026.
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