Assistant Operations Manager, Cleaning
Company
PRINCE'S LANDSCAPE PTE. LTD.
Location
Singapore
Salary
$3.5K–$4K a month
Posted
3 days ago
Via
via MyCareersFuture
Job Description
The Cleaning Assistant Operations Manager is responsible for overseeing the daily operations of cleaning services across multiple sites. This role ensures service quality, manpower efficiency, client satisfaction, and compliance with industry standards, while supporting business growth and operational excellence.
Key Responsibilities
• Oversee daily cleaning operations across all assigned sites (office, commercial, hotel, etc.)
• Ensure all sites meet service standards, KPIs, and contractual requirements
• Conduct regular site inspections and audits to maintain quality control
• Develop and implement operational SOPs and workflows
• Plan and allocate manpower efficiently based on site requirements
• Work closely with HR on recruitment, onboarding, and retention of cleaners
• Manage staff attendance, scheduling, and overtime planning
• Ensure proper deployment of trained and competent workers
• Coordinate with L&D team to ensure all staff complete required training and OJT
• Conduct on-site training, toolbox meetings, and refresher sessions
• Ensure all employees meet competency standards for their roles
• Act as the main point of contact for clients regarding operations
• Handle client feedback, complaints, and service recovery promptly
• Build strong client relationships to support retention and upselling opportunities
• Ensure compliance with NEA regulations, ISO standards, and workplace safety requirements
• Monitor and enforce proper use of chemicals, equipment, and PPE
• Maintain documentation such as risk assessments, checklists, and incident reports
• Monitor operational costs including manpower, materials, and equipment
• Ensure operations run within approved budgets
• Support pricing and costing analysis for tenders and renewals
• Manage cleaning equipment, tools, and chemical inventory
• Ensure proper maintenance and replacement planning
• Coordinate with vendors and suppliers for procurement
• Prepare weekly/monthly operational reports (attendance, performance, incidents)
• Track KPIs such as productivity, absenteeism, and service quality
• Maintain proper documentation for audits and client requirements
Requirements
• Diploma or Degree in Facilities Management, Business, or related field
• Minimum 3–5 years of experience in cleaning or facilities management
• Strong leadership and team management skills
• Good communication and client management abilities
• Knowledge of NEA regulations, ISO standards, and workplace safety practices
• Proficient in Microsoft Office (Excel, Word, reporting tools)
Key Responsibilities
• Oversee daily cleaning operations across all assigned sites (office, commercial, hotel, etc.)
• Ensure all sites meet service standards, KPIs, and contractual requirements
• Conduct regular site inspections and audits to maintain quality control
• Develop and implement operational SOPs and workflows
• Plan and allocate manpower efficiently based on site requirements
• Work closely with HR on recruitment, onboarding, and retention of cleaners
• Manage staff attendance, scheduling, and overtime planning
• Ensure proper deployment of trained and competent workers
• Coordinate with L&D team to ensure all staff complete required training and OJT
• Conduct on-site training, toolbox meetings, and refresher sessions
• Ensure all employees meet competency standards for their roles
• Act as the main point of contact for clients regarding operations
• Handle client feedback, complaints, and service recovery promptly
• Build strong client relationships to support retention and upselling opportunities
• Ensure compliance with NEA regulations, ISO standards, and workplace safety requirements
• Monitor and enforce proper use of chemicals, equipment, and PPE
• Maintain documentation such as risk assessments, checklists, and incident reports
• Monitor operational costs including manpower, materials, and equipment
• Ensure operations run within approved budgets
• Support pricing and costing analysis for tenders and renewals
• Manage cleaning equipment, tools, and chemical inventory
• Ensure proper maintenance and replacement planning
• Coordinate with vendors and suppliers for procurement
• Prepare weekly/monthly operational reports (attendance, performance, incidents)
• Track KPIs such as productivity, absenteeism, and service quality
• Maintain proper documentation for audits and client requirements
Requirements
• Diploma or Degree in Facilities Management, Business, or related field
• Minimum 3–5 years of experience in cleaning or facilities management
• Strong leadership and team management skills
• Good communication and client management abilities
• Knowledge of NEA regulations, ISO standards, and workplace safety practices
• Proficient in Microsoft Office (Excel, Word, reporting tools)
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the Progressive Wage Model salary for entry-level restaurant service crew in Singapore as of 2026?
As per the Ministry of Manpower, the Progressive Wage Model requires entry-level food services workers to earn at least SGD 2,200 per month from 1 January 2026, rising to SGD 2,500 after 12 months of service with training completion. Overtime must be paid at 1.5 times the hourly rate for hours beyond 44 per week. Employers must submit wage records via the MOM portal by the 15th of each month.
What work permit requirements apply to foreign workers seeking restaurant jobs in Singapore in 2026?
As per the Ministry of Manpower, foreign workers for restaurant roles must hold a valid Work Permit with a minimum monthly salary of SGD 2,200 and an approved quota allocation under the food services sector. Applications require employer sponsorship and medical clearance completed before arrival, with permits valid for up to 2 years and renewable only after 6 months continuous employment.
What education and experience criteria must restaurant job applicants meet in Singapore for 2026 roles?
As per the Ministry of Manpower, applicants for food services positions require completion of at least secondary education and the WSQ Food Safety and Hygiene course before starting work. No prior experience is mandated for entry-level roles but 6 months of relevant service is needed to qualify for the higher PWM wage tier of SGD 2,500 monthly from January 2026.
Which documents are required to apply for restaurant positions under Singapore MOM rules in 2026?
As per the Ministry of Manpower, applicants must submit NRIC or valid passport, WSQ Food Safety certificate, educational certificates and recent payslips from the last 3 months. Foreign applicants additionally need a valid In-Principle Approval letter and medical report issued within 3 months of application submission via the MOM eServices portal.
