Housekeeping Operations Manager

Housekeeping Operations Manager


Company
THE PAN PACIFIC HOTEL SINGAPORE
Location
Singapore
Job Type
Contractor
Posted
3 days ago
Via
via BeBee

Job Description
Roles & Responsibilities

We are looking for a Housekeeping Operations Manager. You will play a pivotal role in overseeing and coordinating housekeeping operations, ensuring high standards of cleanliness, hygiene, and presentation across all areas. If you are a highly organized and detail-oriented professional with a passion for maintaining excellence, we want you to be part of our growing team.

Job Responsibilities:

Learning and Development
• Educate Housekeeping Associates in their respective roles.
• Train and develop Team Leaders/Supervisors.
• Schedule and conduct daily communication meetings with associates.
• Share feedback from traveler platform, and guest comments with associates, and take appropriate actions to address any issues immediately.

Projects:
• Monitor and ensure the ongoing implementation of a comprehensive preventive maintenance program throughout the hotel.
• Ensure the proper maintenance and upkeep of all equipment used in the Housekeeping Department.
• Ensure the completion of all work orders related to housekeeping.
• Conduct annual inventories of all housekeeping equipment.
• Assist in overseeing external contractors to ensure compliance with local policies and standards.

Service Standardization
• Maintain high levels of guest service, ensuring timely and professional responses.
• Supervising the Rooms Operation Management System.
• Support and assign associates as needed to meet guest service demands.
• Ensure that uniforms for all associates are well-maintained, clean, and presentable at all times.
• Conduct regular inspections of work areas maintained by Housekeeping Associates.
• Propose action plans to achieve service excellence.
• Establish strong hygiene practices.

Job Requirements:
• Proven experience in a supervisory role within the Housekeeping Department; experience in a 5-star hotel is an advantage.
• Strong knowledge of cleaning techniques, procedures, and cleaning products.
• A diploma in Hotel Management or a related field is preferred.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Tell employers what skills you have

Background Checks

Front Office

Childcare

Budgets

Preventive Maintenance

Housekeeping

Interpersonal Skills

Inventory

Property

Compliance

Furniture

Excess

Service Excellence

Hotel Management

Training Staff

Hospitality

Frequently Asked Questions

Quick answers about Restaurant Jobs

Q What is the Progressive Wage Model salary for entry-level restaurant service crew in Singapore as of 2026?
As per the Ministry of Manpower, the Progressive Wage Model requires entry-level food services workers to earn at least SGD 2,200 per month from 1 January 2026, rising to SGD 2,500 after 12 months of service with training completion. Overtime must be paid at 1.5 times the hourly rate for hours beyond 44 per week. Employers must submit wage records via the MOM portal by the 15th of each month.
Q What work permit requirements apply to foreign workers seeking restaurant jobs in Singapore in 2026?
As per the Ministry of Manpower, foreign workers for restaurant roles must hold a valid Work Permit with a minimum monthly salary of SGD 2,200 and an approved quota allocation under the food services sector. Applications require employer sponsorship and medical clearance completed before arrival, with permits valid for up to 2 years and renewable only after 6 months continuous employment.
Q What education and experience criteria must restaurant job applicants meet in Singapore for 2026 roles?
As per the Ministry of Manpower, applicants for food services positions require completion of at least secondary education and the WSQ Food Safety and Hygiene course before starting work. No prior experience is mandated for entry-level roles but 6 months of relevant service is needed to qualify for the higher PWM wage tier of SGD 2,500 monthly from January 2026.
Q Which documents are required to apply for restaurant positions under Singapore MOM rules in 2026?
As per the Ministry of Manpower, applicants must submit NRIC or valid passport, WSQ Food Safety certificate, educational certificates and recent payslips from the last 3 months. Foreign applicants additionally need a valid In-Principle Approval letter and medical report issued within 3 months of application submission via the MOM eServices portal.
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