Event & Operations Manager - TAO Restaurant Chicago
Company
Tao Group Hospitality
Location
Chicago, IL
Job Type
Internship
Posted
4 days ago
Via
via BeBee
Apply On
Job Description
Event & Operations Manager - TAO Restaurant Chicago
Benefits
• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!
Overview
We are seeking a highly organized, dynamic, and hospitality-driven Event & Operations Manager to lead the seamless planning and execution of high-impact events within our multi-space venue. From full venue buyouts to large-scale special events, this role is critical in ensuring an exceptional client experience from contract to closeout. The ideal candidate will play a key role in all phases of event coordination—including pre-event planning, on-site execution, vendor communication, and post-event follow-up—while also supporting the sales team with both administrative and client-facing responsibilities. In addition to event oversight, this role is responsible for supervising front-of-house operations, managing team performance, and ensuring service excellence in accordance with company standards. You will engage directly with guests, staff, and leadership in a polished, courteous, and professional manner to deliver warm, gracious hospitality at every touchpoint.
Essential Functions
• Oversee setup, organization, and execution of large-scale special events across multiple venue spaces (e.g., nightclub buyouts, restaurant buyouts, full venue activations).
• Serve as the point of contact for internal pre-event logistics: request staffing support (club, restaurant, amenities) from relevant managers.
• Participate in all client planning calls post-contract, ensuring details, flow, and expectations are clearly defined and communicated.
• Update Banquet Event Orders (BEOs) with run-of-show details, upsells, and cost breakdowns; create internal SEO documentation as needed.
• Lead site visits and walkthroughs for clients and internal teams.
• Run day-of or pre-event team handoff meetings to align all departments.
• Assist with signage, branded materials, and floor plans for events.
• Close out BEOs in Micros and complete post-event summaries for internal teams.
• Support off-site events and occasional catering delivery needs when required.
• Oversee front-of-house operations with a focus on exceptional guest service.
• Support growth and development of FOH team members.
• Manage POS overrides, staff performance, and disciplinary actions.
• Address and resolve guest and team issues promptly and professionally.
• Reconcile end-of-shift financials and handle inventory/orders for supplies.
• Demonstrate a deep understanding of food and beverage offerings.
• Ensure compliance with all federal, state, and local regulations and company policies.
• Uphold Department of Health and sanitation standards.
• Lead opening and closing procedures, and communicate clearly with BOH during service.
• Attend and lead team meetings, training sessions, and pre-shift meetings.
• Maintain a positive, professional attitude and lead by example.
• Represent TAO Group Hospitality and our partner brands with professionalism and poise.
• Finalize events in TripleSeat, including closing details and financials.
• Create and format custom event menus and bookmarks; prepare and print for service teams.
• Support sales team with planning and coordination of events post-contract (in close collaboration with operations).
• Assist with lead intake: respond to inquiries, input leads into TripleSeat, assign to sales managers, and log details in internal systems.
• Maintain TripleSeat with updated menus, picklists, and event imagery.
• Send out finalized BEOs for weekly planning meetings.
• Attend tastings, networking events, and client entertainment outings as a representative of the venue.
• Assist and/ or complete additional tasks as assigned
Education / Working Knowledge
• Experience in venue-based event production
• Familiarity with Chicago’s hospitality scene or event vendors
• Experience with VIP client relations or luxury event planning
• Ability to work under pressure and meet deadlines
• Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
• 21+ years of age
Skills, Physical Demands, Work Environment, and Schedule
The work environment characteristics and/or physical demands described here are represen
Benefits
• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!
Overview
We are seeking a highly organized, dynamic, and hospitality-driven Event & Operations Manager to lead the seamless planning and execution of high-impact events within our multi-space venue. From full venue buyouts to large-scale special events, this role is critical in ensuring an exceptional client experience from contract to closeout. The ideal candidate will play a key role in all phases of event coordination—including pre-event planning, on-site execution, vendor communication, and post-event follow-up—while also supporting the sales team with both administrative and client-facing responsibilities. In addition to event oversight, this role is responsible for supervising front-of-house operations, managing team performance, and ensuring service excellence in accordance with company standards. You will engage directly with guests, staff, and leadership in a polished, courteous, and professional manner to deliver warm, gracious hospitality at every touchpoint.
Essential Functions
• Oversee setup, organization, and execution of large-scale special events across multiple venue spaces (e.g., nightclub buyouts, restaurant buyouts, full venue activations).
• Serve as the point of contact for internal pre-event logistics: request staffing support (club, restaurant, amenities) from relevant managers.
• Participate in all client planning calls post-contract, ensuring details, flow, and expectations are clearly defined and communicated.
• Update Banquet Event Orders (BEOs) with run-of-show details, upsells, and cost breakdowns; create internal SEO documentation as needed.
• Lead site visits and walkthroughs for clients and internal teams.
• Run day-of or pre-event team handoff meetings to align all departments.
• Assist with signage, branded materials, and floor plans for events.
• Close out BEOs in Micros and complete post-event summaries for internal teams.
• Support off-site events and occasional catering delivery needs when required.
• Oversee front-of-house operations with a focus on exceptional guest service.
• Support growth and development of FOH team members.
• Manage POS overrides, staff performance, and disciplinary actions.
• Address and resolve guest and team issues promptly and professionally.
• Reconcile end-of-shift financials and handle inventory/orders for supplies.
• Demonstrate a deep understanding of food and beverage offerings.
• Ensure compliance with all federal, state, and local regulations and company policies.
• Uphold Department of Health and sanitation standards.
• Lead opening and closing procedures, and communicate clearly with BOH during service.
• Attend and lead team meetings, training sessions, and pre-shift meetings.
• Maintain a positive, professional attitude and lead by example.
• Represent TAO Group Hospitality and our partner brands with professionalism and poise.
• Finalize events in TripleSeat, including closing details and financials.
• Create and format custom event menus and bookmarks; prepare and print for service teams.
• Support sales team with planning and coordination of events post-contract (in close collaboration with operations).
• Assist with lead intake: respond to inquiries, input leads into TripleSeat, assign to sales managers, and log details in internal systems.
• Maintain TripleSeat with updated menus, picklists, and event imagery.
• Send out finalized BEOs for weekly planning meetings.
• Attend tastings, networking events, and client entertainment outings as a representative of the venue.
• Assist and/ or complete additional tasks as assigned
Education / Working Knowledge
• Experience in venue-based event production
• Familiarity with Chicago’s hospitality scene or event vendors
• Experience with VIP client relations or luxury event planning
• Ability to work under pressure and meet deadlines
• Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
• 21+ years of age
Skills, Physical Demands, Work Environment, and Schedule
The work environment characteristics and/or physical demands described here are represen
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What is the federal minimum wage for security guard jobs in the United States in 2026?
As per the U.S. Department of Labor, the minimum wage for security guards in the United States is $7.25 per hour as of January 1 2026. Non-exempt security guards must receive overtime at 1.5 times the regular rate for all hours over 40 in a workweek under the Fair Labor Standards Act.
How many hours per week can a security guard work before overtime applies in 2026?
As per the U.S. Department of Labor, security guards receive overtime after 40 hours in a workweek at 1.5 times their regular rate as of 2026. Employers must pay this rate for every additional hour and maintain records for at least three years.
What education and experience are required to qualify for security guard jobs in the United States?
As per the U.S. Department of Labor, most security guard positions require a high school diploma or equivalent and no prior experience as of 2026. Employers often provide on-the-job training lasting 1 to 3 weeks before assignment.
What documents are needed to apply for a security guard job in the United States in 2026?
As per the U.S. Department of Labor, applicants must provide a valid government-issued photo ID, Social Security card, and completed Form I-9 by the first day of employment as of 2026. Many states also require submission of a state-issued guard registration card before starting work.
