Security Field Supervisor - Seasonal / Pool - Chicago, IL

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

We are hiring a Seasonal Field Security Supervisor to work as part of a team to support Titan Security residential accounts who have pool attendants during the summer. This position would require working weekends and 1st/2nd Shift.

Responsibilities for Field Security Supervisors include but are not limited to:
• Conduct regular site visits to Titan residentail locations that provide Pool Patrol during the summer
• Train team members in customer service, and complete quality assurance and compliance procedures and documentation
• Monitor and coach staff, including with attendance issues, disciplinary actions, and performance appraisal and documentation
• Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations
• Respond to any escalated security issues or emergency situations appropriately
• Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
• Work a flexible schedule to meet the needs of the business which includes weekends.
• Other duties as assigned

Required Qualifications of Field Security Supervisors:
• Must be at least 21 years of age.
• High School diploma or general education degree (GED)
• 3 years’ experience as an Unarmed or Armed Security Officer or Security Supervisor, or related experience in a customer service industry, like retail or hospitality
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), FOID card, and Driver’s license in good standing, including state accredited training requirements.
• Able to pass pre-employment drug screen and criminal/MVR background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 75+ lbs., completing foot patrols, walking up and down stairs, working in inclement weather
• Proficiency with Microsoft Office software

Preferred Qualifications of Field Security Supervisors:
• Bi-lingual considered a plus.

Pay and Benefits for Field Security Supervisors:
• $24.00 / hour and up based on experience
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

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