Shift Leader
Company
Papa Johns
Location
Los Angeles, CA
Job Type
Part-time
Via
via Papa John's Jobs
Job Description
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Key Ingredients
• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
• Cash Management
• Effective Communication
• Planning & Organaization
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Key Ingredients
• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
• Cash Management
• Effective Communication
• Planning & Organaization
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum wage for tipped restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the minimum wage for restaurant jobs in United States is $7.25 per hour as of 2026. Tipped employees receive a direct wage of $2.13 per hour when tips bring total earnings to at least $7.25. Employers must pay overtime at 1.5 times the rate for all hours worked over 40 in a workweek.
How many hours per week can restaurant workers be scheduled without overtime in 2026?
As per the U.S. Department of Labor, restaurant jobs in United States follow a standard 40-hour workweek as of 2026. Any hours beyond 40 require overtime pay at 1.5 times the regular rate. Workers are entitled to at least one 30-minute meal break for shifts longer than 8 hours in most states.
What documents are required to apply for restaurant jobs as a non-citizen in the United States in 2026?
As per U.S. Citizenship and Immigration Services, applicants for restaurant jobs in United States must complete Form I-9 with documents such as a valid passport and I-94 arrival record as of 2026. H-2B visa holders need a valid labor certification from the Department of Labor before starting work. Employers verify eligibility within three business days of hire.
What tax withholding applies to restaurant server wages in the United States in 2026?
As per the Internal Revenue Service, restaurant jobs in United States require federal income tax withholding on all wages including tips as of 2026. Employers report tips on Form 4070A and withhold FICA taxes at 7.65 percent from employee pay. Annual W-2 forms must be issued by January 31, 2027 for the prior year.
